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概要
As an experienced customer service professional, I am highly skilled in engaging customers with polite conversation and ensuring accurate transactional information. I possess excellent organizational and communication abilities, which enables me to explain problems and solutions to customers in a clear and concise manner. Additionally, I have the ability to multitask, I'm flexible with overtime, and familiar with various computer programs used in the industry.
I take pride in being a great team member and regularly collaborate with staff at all levels to meet and achieve goals. I have also trained others on basic customer service functions and consistently meet my Key Performance Indicators (KPIs) to assist my employer with exceptional performance. Overall, I am a detail-oriented, reliable and proficient customer service representative, committed to delivering exceptional service to customers while contributing positively to the team's success.
工作经历
Branch Banking Officer
Customer service officer
Cash officer
