Designed test plans, scenarios, scripts, or procedures.
Identifying, analyzing, and documenting problems with program function, output, online screen, or content
Tested system modifications to prepare for implementation.
Oversaw bug resolution efforts and tracked achievements.
Provided feedback and recommendations to developers on software usability and functionality.
Updated automated test scripts to ensure currency.
Created or maintained databases of known test defects.
Installed, maintained, or used software testing programs.
Monitoring program performance to ensure efficient and problem-free operations.
Designed or developed automated testing tools.
Coordinate user or third party testing.

Collaborated closely with the development and product management teams to understand project requirements, user stories, and acceptance criteria for e-commerce platform enhancements and features.
Developed comprehensive test plans and test cases based on project requirements, ensuring thorough coverage of critical functionalities such as product search, shopping cart, checkout, payment processing, and user account management.
Conducted functional, regression, and integration testing on various e-commerce applications and websites to identify defects and ensure the overall reliability and performance of the platform.
Automated test scripts using Selenium WebDriver and Python, streamlining the regression testing process and reducing manual testing effort by 30%.
Implemented a cross-browser testing strategy to verify that the e-commerce website worked seamlessly on popular web browsers like Chrome, Firefox, Safari, and Edge.
Conducted usability and accessibility testing to ensure the e-commerce platform was user-friendly and compliant with accessibility standards (WCAG) to reach a wider audience.
Collaborated with the development team to resolve defects by providing detailed bug reports with step-by-step reproduction steps and necessary logs.
Participated in agile ceremonies, including daily stand-ups, sprint planning, and retrospectives, to provide feedback, update on testing progress, and adjust test plans as needed.
Maintained comprehensive documentation of test cases, test execution results, and test environments to ensure traceability and facilitate knowledge transfer within the team.
Assisted in the evaluation and selection of third-party testing tools and services to enhance the testing process and improve test coverage.
Stayed updated with industry trends and best practices in e-commerce and software quality assurance, implementing new testing methodologies and tools as appropriate.

SQA & SQC

Collaborated on ERP enhancements with cross-functional teams.
Developed testing strategies, plans, and cases for ERP modules.
Performed functional, integration, regression, and performance testing.
Automated tests with Selenium, reducing manual efforts by 40%.
Ensured data accuracy, integrity, and compliance.
Assisted in documentation and user acceptance testing.
Maintained ERP system stability and reduced defects by 30%.
Implemented a CI/CD pipeline for improved processes.

Achievements:

Enabled streamlined business processes and improved data accuracy.
Recognized for meeting project deadlines and delivering high-quality ERP solutions.
Enhanced ERP system stability, ensuring reliable operations

ZOHO Developer 

Developed software solutions using the ZOHO suite of apps.
Gained knowledge across various domains.
Understod software requirements and align them with ZOHO products and features (Technical/Solution Architecture).
Addressed post-production issues and bugs.
Provided timely project updates to Team Leads/Managers.
Taken responsibility for designing and creating customized solutions within the ZOHO CRM platform.
Focused on design and development within ZOHO CRM, with an emphasis on Deluge Programming, ZOHO Systems Setup, CRM Workflows Blueprints, Widgets, and Integration Connectors.