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概要
contacting customer on behalf of clients to introduce and market their products and services using fully automated computer telephony and data base management system
- Attending inbound and outbound calls
-satisfying customer and answering all the questions .
-Meeting SLA (service level Agreement)requirement
-Meeting QA ( quality Assurance) standard
-Activation and deactivation of debit card and credit card including product awareness and service level
工作经历
Phone Banking
- Attending inbound and outbound calls
-satisfying customer and answering all the questions .
-Meeting SLA (service level Agreement)requirement
-Meeting QA ( quality Assurance) standard
-Activation and deactivation of debit card and credit card including product awareness and service level
