概要

I have been working both abroad and locally. I have excellent telephonic skill and a natural American accent. I am both a student of sales and customer service. I, in my personal time do indulge in the study of the mind and human tendencies when it comes to life and business.

工作经历

公司标识
Project Manager
Solar SME Inc
Jul 2020 - 代表 | Lahore, Pakistan

- Responsible for all aspects of work relating to a Solar Installation projects in the US.
- Attaining permits from different counties, multiplicities as well as Home owners associations.
- Responsible for utility interconnection, attaining permission to operate from utility companies.
- Verifying the engineering designs as well as electrical diagrams.
- Verifying the material quantities as well as coordinating the shipment to of material to the residence.
- Coordinating installation and troubleshooting with the electrician, roofer and handyman on site.
- Hiring home inspectors, roofers, electricians where needed. 
-Resolving customer disputes and executing equipment warranty claims. 

公司标识
Sales Development Representative
Keep truckin
Dec 2019 - Jul 2020 | Lahore, Pakistan

Responsible for reaching out to leads, informing them of GPS tracking software product.
Responsible scheduling demonstrations and coordinating with the account executives to ensure demonstrations go smoothly.
Worked with tools such as Sales force, RingDNA updating lead status, details and account hygiene. 

公司标识
Sales and business support associate.
Programmers force
May 2019 - Dec 2019 | Lahore, Pakistan

Responsible for corresponding via emails for sales and sales support as well as minor tech support for existing customers as well as potential customers.
Responsible for chat support on the company website.
Scheduled and taking conference calls with business clients, their engineers, legal staff as well as deployment teams.
Scheduling and conducting demo calls to showcase the Saas product.
Worked with tools such as Hubspot, Google Calender, Zoom. 

公司标识
Sales Executive
Digital Globe Services
Jan 2018 - Dec 2019 | Lahore, Pakistan

Working on a sales campaign for Spectrum, Cox, Comcast, Windstream and other cable, internet, phone and home security providers (Vivant, ADT).  
Worked to increase sales and quality of sales to ensure a high install rate. Quality scores are above 90% for recent sales. 

公司标识
Quality control technician
LiveAdmins
Jan 2016 - Nov 2017 | Lahore, Pakistan

学历

York University
学士, 艺术学士, BAS honors specialized in accoutning‎
Management Accounting
2012

技能

熟练 Quality Assurance
熟练 Ability to Use Positive Language
熟练 Account Management
熟练 Account Management =
熟练 Account Sales Strategies
中级 Accounting+
熟练 Accounts Acquisitions
初学者 Activity Based Management
中级 Admin Assistantce
初学者 Advertising Researching
熟练 Aesthetic Procedures Knowledge
熟练 American Accent
熟练 American Acssant
熟练 American English Accent
熟练 Analytical Skills
熟练 Aseptic Technique Knowledge
熟练 Attentiveness
熟练 B2B Sales
熟练 Basic understanding of Internet
中级 Benefits Negotiation
中级 BPO Supervision Skills
熟练 Branch Support.
中级 British Accent
熟练 British Accents
熟练 Business Development Strategies
中级 Business Plans Execution
中级 Business Strategy Formulation
初学者 Call Center Architecture
中级 Call Center Development
熟练 Call Reporting
熟练 Client Co ordination
熟练 Client Deailing
熟练 Client Deaing
初学者 Cold Calling
中级 Commercial Funding
中级 Competitive Cost Analysis
初学者 Compliance Advisory
初学者 Computer Literacy
熟练 Conservation Awareness
熟练 Content Media Management
中级 Cooordination Skills
中级 CRM Analysis
初学者 Cross Functional Relationship Building
中级 Cross-Cultural Communication Skills
熟练 Customer Analysis
熟练 Customer Satisfaction Management
熟练 Customer Service Focus
熟练 Customer Support
熟练 Data Entry
熟练 Database Management 

语言

熟练 英语

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