highly professional with the call center environment and enthusiastic person believing in personal skills, and highly proficient with the regional languages including sindhi,punjabi,siraiki and urdu.
Working as a Team Lead on a US based campaign.
My job description include, reporting and collecting date of my sub-ordinates, keeping them motivated and focused.
Coaching and making sure that they follow the assigned path as per company policy.
Listening to their calls and focusing on weak areas.
Reporting to the Floor Manager.
Job Description included:
-To look after daily sales operations.
-Assign sales target.
-Achieve Monthly sales Targets.
-Train Recruits.
-Business Development.
Main areas of focus were B2B and B2C sales.
Introduce tour and travel packages to B2B and B2C.
Sales & Marketing.
Achieve Targets assigned by Management.
Motivate sub-ordinates and assign tasks.
To look after day to day operations.
Taking Inbound Calls of customers travelling from UK to all around the world.
Good hands on Sabre and Worldspan.
Negotiating flight and hotels fares.
Booking Hotels and flights.
Providing complete travel facilities as per company policy and requirements.
Business Development.
Achieving Monthly sales targets.
Main focus areas B2B and B2C sales.