概要

I have been working in marketing field in vast areas and in its environment, it helped me lot in improving my communication skills, It has allowed me to work and perform in a better way under pressure.
I have almost 15 years of experience in sales & marketing, maintaining customer handling daily records helping in creating effective marketing strategy. My main duties covered assisting the customer regarding their technical and billing inquires, following strict quality guidelines to provide best customer services experience for the new and existing customers. Other duties included daily data management and reporting of that data to the manager.

Apart from that I have also worked as a Dispatch Clerk & static pipe line, and acquired in depth customer service experience and office management techniques during my tenure with the company & handling labor 24 hours on sites.

My Customer relation is very good in helping expediting my ability to deliver positive results to the company.

I have a total experience of 15 years in the field of sales, marketing, & have learned all the tools for best result.


Thank You for your time and consideration.

工作经历

公司标识
Property Cunsultant
Fellowship Properties LLC
Jan 2012 - Dec 2014 | Dubai, United Arab Emirates

 Leasing
 Leasing Short term
 Sub Leasing
 Sales
 Following up Clients on daily basis.
 Sending Emails personal properties and company’s properties to other real estate agents.
 Coordinating with all agents & manager in company
 Area experience

公司标识
Dispatch clerk
Al fara’a Group of Industries in Unibeton Ready Mix
Jan 2008 - Dec 2011 | Karachi, Pakistan

 Handles incoming calls or inquiries from prospective developers & contractors.
 Getting all plans from all concrete plants of ready mix in Abu Dhabi
 Reporting to Senior Dispatch Manager.
 Making master plan of Abu Dhabi.
 Sending & Confirming the Master Plan from all concrete plants in Abu Dhabi.
 Supervising all static pipeline division in MINA plant.

公司标识
Exhibition Manager
Spectrum Book Shop
Jan 2006 - Dec 2008 | Karachi, Pakistan

 Arranging exhibition in high end schools Beacon House City School North Nazimabaad branches
 Marketing all over the area of North Nazimabaad.
 Making daily reports.

公司标识
Supervisor
M.S.K. construction
Jan 2004 - Dec 2006 | Karachi, Pakistan

 Checking daily plans of client.
 Handling Labor.
 Informing to sub-contractor.
 Daily Check list.

公司标识
Customer Service Executive
Al Maghrib trader\'s
Jan 2000 - Dec 2003 | Dubai, United Arab Emirates

Position: Customer Service Executive
 Handles incoming calls or inquiries from prospective customers or clients
 Greet visitors and escort them to appropriate destination as needed
 Assists customers effectively by solving customer disputes
 Purchase office supplies and keep organized
 Prepare labels and maintain office monthly calendar
 Orient staff to use office technology and materials
 Maintain files of “originals” and “extras” of documents and memos
 Collect forms and distribute to appropriate staff persons
 Stock office and computer supplies

 Produce schedule, maintain participation sheets and subject use sheets
 Highlight and distribute schedule to the staff
 Provides customer additional information or explains services
 Completes supporting paperwork and data entry as required
 Accurately captures customer information
 Strong communication and negotiation skills
 Detail oriented and works with a high degree of accuracy
 Ability to multitask
 Handles confidential financial and personal information appropriately

学历

Sindh Board of Intermediate
中级/A级, 贸易学学生, ‎
Islamiat, English Language and Literature, commerce
所占比重 46%
2009

技能

熟练 Ability to tell a story. Excellent writ
熟练 An ability to understand buyer and sales
熟练 Architectural Skills
熟练 Basic spreadsheet skills
熟练 Continuous learning. Vertically and hori
熟练 Digital advertising experience
熟练 Experiencing contemporary digital tools.
熟练 Solid grasp of analytics.
熟练 Strong understanding Inbound marketing
熟练 Tracking System Monitoring

语言

中级 乌尔都语
中级 英语