o         Install and Management of AKE car parking guidance systemo         Management of CCTV security systemo         Management of fire alarm system

Working with Customers:
o Met with channels/customers to understand their current technical environment, key business issues/drivers, and future technology requirements.
o Worked closely with customers on the technical requirements to provide technical solutions – Identified requirements, including technical details sufficient for product definition.
o Developed and established strong relationships with strategic clients and industry partners.
o Provided product updates and technical advice to clients – Explained technical capabilities and business benefits of solutions to the customer from engineering level to senior executives.
o Presented the company products to clients – Showcased drivers and value that supported the business case for the total cost of ownership to the customer.
o Survey, Configure and deploy clients solution.
Working with Sales and Marketing Teams:
o Worked with the sales team to develop selling strategy within the target accounts – Created and delivered effective presentations and sales tools for the sales team.
o Work with regional sales managers to provide pre/post-sales support – Worked with the sales team to design, propose, and close new deals/opportunities with customers.
o Trained Sales Team regarding technology and basic functions of products
Working with Vendors:
o Communicate to vendors and discuss products issue, performance and improvement.
Key Initiatives and Achievements:
Architecture/designed some of the most complex solutions using the latest technology in IT field.
o Initiated pre-sales activities, consulting services and products – Developed projects’ scopes (SOW, scope of work) and prepared proposals.
o Performed competitive analyses.
o Attended industry trade shows, exhibitions, seminars and training sessions to promote products and services

Survey, Configure and deployment of Point to Point and Point to Multi Points wireless outdoor Links.
o Survey, Configure and deployment of hardware and software Controller base WLAN Solutions.
o Configuration of Mikrotik routers for WAN load balancing and failover, PPTP, L2TP, OVPN and IPSEC Site to Site VPN\'s and LAN hotspot, PPPOE and users bandwidth management.
o Configuration of Switches i.e. VLAN, Trunks, EtherChannels, MSTP etc.
o Design and deployment of Corporate LAN and WLAN solutions.

Managing the brand Lee Activities which include General Administration, supervision of staff flowing store requirement, dealing with customers.
o Responsible for 2 brands, giving the entire brand wise target to all the sections.
o Responsible for Generating Sales & Achieving Sales Target.
o Supervision of Entire Sale Transaction.

Give Desktop Support to 80 Agents.
Install configure and manage VOIP servers e.g trixbox, Elastix, GoAutodial, vicidial and freepbx etc.
Install, Configure and Manage virtual server ESXi.
Install, Configure and Manage EC2 VPServer at Amazon.
Configure and manage mikro tik router for load balancing and fail over for different ISP\'s like PTCL, Brain and Connectel.
Configure and manage cisco switches i.e 2950, 3550, 3550POE and 3560 POE.
Configure and manage cisco IP Phones 7960.
Install and manage Magic Jack for calling.
Install configure and manage IP camera for monitoring office from LAN and WAN.
Install configure and manage LINUX based servers OPENVPN, EMAIL, DOMAIN, DNS, DHCP, TFTP and FILE SHARING etc.
Manage LAN and WAN network.
Configure and manage DVR of 16 channel CCTV Cameras.

o Install, Configure and Manage CRM Tool Vtiger.
o Install, Configure and Manage Network monitoring tools e.g. CACTI, NAGIOS, MIKROTIK DUDE, Solar Wind NPM etc.
o Install, Configure and Manage virtual server ESXi.
o Configure and Manage Cisco Catalyst 6513, 3550, 2950 and Huawei Quidway S3328TP-EI Switches
o Install, Configure and Manage MikroTik Bandwidth Manager.
o Install, Configure and Manage Linux server e.g. DNS, DHCP and APACHE etc.
o Management & Troubleshooting of wireless P2P link such as Power Station-5, Nano Station-5, Rocket M-5, Motorola and Air Live equipments.

Providing 24/7 online technical support.
Monitoring network and server performance.
Telephonic support to Customer and resolve their issues
Maintain the CRM database and ticketing system
Back-end support to field staff.
Handle corporate customer’s issues and support them for their new and existing businesses.
Responsible for managing and troubleshooting internet link connectivity of our corporate customers and interconnectivity with different vendors like Link Dot Net (Mobilink), CyberNet,Wateen Telecom, MultiNet and Vision East issues.
Management & Troubleshooting of wireless P2P link such as Power Station-5, Nano Station-5, Rocket M-5, Motorola equipment.
Trouble shoot problem in case of any occurred in network e.g. if a primary trunk goes down and traffic shift to backup and customer complaint regarding services. Check customer VLAN is allowed on that trunk or not etc.