- Manages Organizational Developmental (OD) strategies, programs, and processes and incorporates best practices and lessons learned.
- Designing and rolling out Performance Assessment & Development Program across the board.
- Consults with functional leaders on performance, organizational, and leadership matters.
- Conducts needs assessments to determine measures required to enhance employee job performance and overall company performance.
- Directs the needs assessment for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company.
- Designs and executes key programmatic elements of the OD process.
- Design, develop, initiate and maintain effective programs for workforce retention, promotion, and succession planning.
- Assesses OD needs of operating, business function units.
- Leading Reward & Recognition Program for Courier, Driver & Technician of the Month, Employee of the Quarter, Sales Champion of the Year, and On-the-spot Value Award.
- Developing and rollout cost-saving HR Policies & Procedures.
- Prepares budgetary recommendations that meet departmental goals and provide for effective management of resources.
- Analyzing and consolidating the HR data, and proposing change initiatives to the Management.
- Commissioning and managing relationships with third parties/vendors as per the project requirement to ensure cost-effective delivery of agreed OD initiatives.
- Developing and embedding Behavioral Competency Framework and Feedback process to support specific performance improvement initiatives.
- Embedding a mechanism to evaluate employees’ performance by setting objectives on the job role and monitoring the exercise to ensure the process is moving forward as planned.
- Designing assessment centers for talent pipeline.
- Developing and designing content for TCS internal communication.

• Facilitated client’s summer internship recruitment drive along with competency-based assessment-center through games in five different universities of Karachi, Lahore, Islamabad and Topi (KPK)
• Provided HR technical assistance to eight different organizations from different industries to improve their human resource strategy procedures to increase youth employment – a project by UNDP Karachi
• Designed and conducted competency-based assessment centre based on games for one of the prestigious clients in Karachi, Islamabad and Lahore to identify high potential employees
• Facilitated full day training sessions with multiple clients on “How to conduct competency-based interviews”, “How to give employees performance feedback”, “Assessment methods in performance & selection” and “Practicing ethical intelligence at workplace”
• Co-facilitated “Talent Development Program” for five HI-POs of local power generation company. Worked on the participant’s assessments and recommendation report where we put these five participants into different assessments – that includes; Adapt G Reasoning Assessment, Watson-Glaser Critical Thinking Assessment, Belbin Team Roles, Hogan Lead Challenge, Honey & Mumford Learning Styles, 360 Degree Feedback, Case Study and In-Basket Exercise
• Conducted four-month Sales Capability Development intervention with one of the beverage company in Sukkur, Sindh. Developed Job Profiles of sales team, conducted market Census, and co-facilitated Sales Training. Where we discussed Go-To-Market Concept, Step of Calls, Route Planning, Territory Management and integrated Sales Man Competencies
• Co-facilitated as a stringer in three – Funverks “Train The Trainer – Art of Funcilitation” programs held in Lahore & Karachi for one the world’s top food company operating in Pakistan
• Developed and conducted two-day Workshop on “Employability Skills” with one of the agencies of the United Nations in Karachi

Offered Human Resource consultancy services to our client Metro Habib Cash & Carry Private Limited’s all wholesale stores operating in Karachi city which is bifurcated as South Region of Pakistan; independently responsible for South Region and handling over more than 200 employees. Reporting to Manager Customer Relation - Human Resource Division and Director Operations. Sole responsible for employee recruitment & selection, onboarding process, reference and background verification, documentation of employees, create and develop orientation program, manage leave-of-absence programs and personnel records and handle HR generalist workplace issues.
Major Responsibilities:
• Provided regionally for our client Metro Cash & Carry (MCC) Pakistan’s employee outsourcing consulting
• Handled Portfolio of more than 250 Employees of People Logic Pakistan Private Limited working in Metro Cash & Carry Pakistan
• Prepared employee salaries, invoices & debit advices after the mandatory/applicable deductions
• Updated and maintained Master Database Sheet for all the region of Pakistan
• Recruited people from different sources, Interviewed, Shortlisted candidates for suitable positions
• Conducted Induction and Onboarding Program of employees, reference and background verification prior to joining
• Ensure that the provisions and requirements of the contract are understood and adhered to
• Counselled employees and resolved their issues with their line managers
• Dealt with employee absenteeism
• Ensured proper documentation of employees prior to joining
• Managed the implementation and application of disciplinary and grievance procedures and policies
• Prepared employee contract letters and bank letters, resolved employees\' pay cheque queries, helped employees in opening bank accounts
• Maintained and kept confidentiality of contract files, personal details, inductions, certificates and banking details
• Scrutinized resumes and maintained pool of CVs for future hiring

Working in Customer Care Department of IBC-Clifton Karachi.