·        Installation. Configuration and Troubleshooting of Cisco Catalyst Switches (3560,2960,2960 x series,3650 series.
·        Installation, configuration and troubleshooting of SDWAN VeloCloud
·        Configuration on SDWAN includes, BGP, OSPF, VLAN, SNMP, NetFlow, business policies, Zscaler, VPN, ICMP etc.
·        Configuration of HP switches
·        Configuration on Cisco DNA, Cisco FMC, Cisco ISE, Cisco WLC (adding users, port mapping, VLAN i.e.)
·        Handling Level 2 tickets in SCCD raised by L1 NOC team
·        Respond to customer and other department queries regarding incidents, using calls, email, bridges.
·        Perform troubleshooting on cisco, hp, routers and switches
·        Cisco routers & switch IOS, IOS-XR
·        Connecting devices using CyberArk
·        NMS: SolarWinds, PRTG

• Installation. Configuration and Troubleshooting of Cisco Catalyst Switches (3560,2960,2960 x series,3650 series),D-Link Switches, Linksys switches, Access Point’s (AP),Window Server 2012,DMZ Switch
• Microtek Sever : Monitor and Troubleshooting of ISP Connections, IP address groups, URL groups, Traffic Policy (Bandwidth Management) Content Filter HTTP FTP Policy(allow, deny IP ,Labs),DHCP server, DNS server, Users and Groups (Domain and user login),Active hosts, Active connections, VPN clients, System health, logs
• Assigning IP, VLAN to Cisco Switches and Access point’s (AP)
• Installing, Configuration of proxy server
• Configuration of VPN server and allow Connectivity to VPN server for different users
• Monitoring Access points by accessing Cisco Wireless LAN Controller 3504
• Installation and Configuration of NMS Server

Officer Network Security
Allied Bank Ltd
Nov 2015 – Dec 2016
Job Responsibilities
• Configuration for Distribution & Access CISCO Routers: 800, 1700, 1800, 1900, 2500, 2800, 3600, 3700, 3800, 3900, 7200.
CISCO Switches: 2900, 3500, 3900, 6500, 4700, 3700, 3800.
• Implementation and Configuration on Cisco Firewalls like ASA 5585x, ASA 5555x, ASA 5525x, FWSM.
• Complete Network Design (HLD, LLD drafting) \\Live migration & expansion without service interruption & provide technical support until complete project delivery.
• Management & configuration of IPsec VPN\'s (FDI UK, Temenos-24).
• Deployed VPN technologies (Site to Site VPN, Remote VPN).
• Monitoring device status, network traffic and link health at core and branch level and troubleshoot their issues to ensuring smooth network operation.
• Participate in network upgrade and extension activities in terms of hardware change and design enhancement, including change in layout and protocol techniques.
• Diagnoses and troubleshooting of Network and Infrastructure systems in order to keep the systems up 24x7 with minimal downtime in case of any faults and problems.
• Campus monitoring (LAN/access management) for more than 1800 user at ABL head office.
• Managing Network Operation (NOC) reports on daily reports to get branch uptime and vendor outage report. Generating dashboard report for network availability status.
• Deployment of new links and remotely configure routers and switches at Branch.
• Providing access and support to field engineers in fault rectification of links.
• Project coordination by participating in roll-out and day-to-day network change activities.
• Analyzing, evaluating and monitoring network infrastructure to ensure if networks are configured to operate at optimal performance using NMS Orion SolarWinds, Netflow and CSM monitoring tools.
• Core Network Activity Participation in terms of up-gradation and replacement of devices, IOS up-gradation and licensing of routers/Switches.

• Installation. Configuration and Troubleshooting of Cisco Catalyst Switches (3560,2960,2960 x series,3650 series),D-Link Switches, Linksys switches, Access Point’s (AP),Window Server 2008 R2, Window Server 2012,DMZ Switch, Ubuntu
• Monitor and Troubleshooting of cable connectivity on core switches using fluke meter
• KERIO Controller : Monitor and Troubleshooting of ISP connections ( Fiber Optic),IP address groups, URL groups, Traffic Policy (Bandwidth Management and Qos),Content Filter HTTP FTP Policy ( allow, deny IP ,Labs),DHCP server, DNS server, Define time range for internet access, Users and Groups( Domain and user login), Active hosts , Active connections, VPN clients, System health, logs
• Assigning IP, VLAN to Cisco Switches and Access point’s ( AP)
• Installing, Configuration of proxy server
• Configuration of VPN server and allow connectivity to VPN server for different users
• Monitoring Access points by accessing Cisco Wireless LAN Controller 4440 interface
• Configuration and Troubleshooting of IBM thin Client server
• Installation and Configuration of NMS Server

• Supervision of Network Infrastructure
• Installation, Configuration of Windows Server 2008
• Configuration of Cisco firewall ASA 5510
• Installation, Configuration of Network and Local printers and Scanners
• Configuration and Handling DHCP, DNS, Internet Sharing
• Troubleshooting of Network
• ISP Connections like Fiber Optics and DSL Troubleshooting
• Virus Removal & Data Recovery
• Call Recorder and system Handling

• Monitoring Post Dial Delay (PDD), Active Call Duration (ACD), Answer Seizer Ratio (ASR) of every route on MVTS switch
• Testing and Routing of International carriers
• Assigning Codec’s G.729 G.723 to different routes
• Assigning Protocols: H.323, SIP to different routes
• Complete Quality of Service Testing on all voice data issues
• IMS Numbers testing on Eyebeam and SIP light software
• CDRs processing & report making
• NMS network usage report
• TMS (Ticket Management System) is a numbering issues server on which we received daily issues and resolve them within 24 Hours dead line
• Online Customer Support and resolving their issues
• Printing, scanning and troubleshooting

• Supervision of Network Infrastructure
• Installation, Configuration of Windows Server 2008
• Installation, Configuration of Network and Local printers and Scanners
• Configuration and Handling DHCP, DNS, Internet Sharing
• Troubleshooting of Network
• ISP Connections like Fiber Optics and DSL Troubleshooting
• Virus Removal & Data Recovery