概要

  • About seven years’ experience in the IT field in the networking area and IT support expertise in different companies (Dubai/ Pakistan). Bachelors of Computer Sciences (BSCS-Hons) 4 years. Worked in a different environment for a couple of years developing communication, cooperation, and leadership skills from an IT support carrier. Knowledge of setting up a network or other system and experience in performing maintenance on a regular basis. The skill of troubleshooting the problem on the spot and always trying to gain knowledge in the IT world. A candidate ready to utilize 4 years of experience in IT, to excel in any position.

项目

Upwork Projects

工作经历

公司标识
IT Network Support Engineer
United Bank Limited (UBL)
Dec 2020 - 代表 | Gilgit, Pakistan


IT technical support to all users in six branches.
Diagnose and rectify issues in computer hardware, software, services, and applications.
Resolve issues for staff via phone, in person, or electronically.
Perform hardware and software installations, and configurations and update patches as needed.
Providing and configuring different banking software links e.g., symbol, CBS, Uconnect, etc.
Installation of windows, configure it to the domain and assigns IPs.
Installation of different printers and scanners and management of shared folders and printers.
Perform compliance checklist and daily checklist report.
Checking switches and routers on daily basis.
Configuring ATM hotline.
Fixing some other hardware issues.
Maintaining company inventory on monthly basis. 

 

公司标识
IT support | Technical Support | SM Manager
Echo Freelance
Mar 2020 - 代表 | Gilgit, Pakistan


More than 30 hours worked and done 13 fixed jobs completed 14 jobs till now. 
I have International market clients
The profile has 88% Job success. 
Providing technical assistance to my clients remotely via team viewer and any desk. 
Manage social media for clients. 

Upwork link:
https://www.upwork.com/o/profiles/users/~01d0cd231ed3b39bc4/

I am freelancing part-time to improve my skills and knowledge.

 

公司标识
IT Network Administrator/ Executive
Company (Skylines- Group of Companies (Dubai, United Arab Emirates)
Jun 2017 - May 2020 | Dubai, United Arab Emirates


Checking and ensuring the entire IT Operation perform smoothly at the user end.
Direct the development, implementation, and administration of all IT.
Ensure timely and accurate delivery of technology products and services.
Managing multiple areas of technology and multiple departments.
Manage internal/external application upgrades and also manage external vendor relationships and services.
Maintain the integrity of the network, server deployment, and security.
Maintain network servers such as file servers, and VPN end-to-end connectivity.
Administrative servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, software deployment, security updates, and patches.
Configuring analog and IP Cameras, preparing, monitoring, and reporting on all planned preventative maintenance for all security systems CCTV and IP cameras, access control, barriers, fingerprints, time & attendance systems.
ACCESS POINT (Complete administration including checking WIFI Status and blocking unauthorized users.
Improved efficiency and performance of IT networks
Providing IT Help Desk Support to the Agents, network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations. 
Handling all VoIP infrastructure Elastic Server, Vicidial Server, Vici Box, Goautodial server through GUI and CLI prompt configuring and installations of Dialers and their all queries, also configuring dialer, IT support for Dialing issues and installed Elastix server. Configured routes, queues, inbound, and outbound numbers.

公司标识
IT Officer
Serena Hotels
Mar 2015 - May 2016 | Gilgit, Pakistan


Responsible for hardware and software installation, maintenance, and repair and also performing routine audits of systems and software.
Installing, troubleshooting, and maintaining the company IT software’s OPERA LITE, Fidelio material control (FMC), Financial/MFF, SUN, VISION, Point of sales (POS) / MICROS, Human Capital Management system (HCMS), ONITY KEY LOCKS, Medallia, his vision, smart points Loyalty & ECR system, safety lock systems, bioelectronics, and Hamachi Server.
Managing cisco & Huawei switch 
Technical support and also configuring big photocopier on IP, as well as a scanner, etc. all good other.
Monitoring of CCTV cameras, cameras backups, and above-mentioned software’s backups managing different departments' software databases configuring WIFI hotspots, configuring outlook emails, troubleshooting every electronic device related to IT, and also fixing hotel guest's mobile android and iPhone iOS issues.
Assist IT manager in different IT tasks and in his absence attain daily morning briefing with GM. 

学历

Karakurum International University
学士, 技术学士, BSCS (Hons)‎
Computer Sciences and Information Technology
CGPA 2.9/4
2014

技能

熟练 Application Networking
熟练 Computer Network Operations
熟练 IT Support
中级 Network Security Implementation
熟练 Networking
中级 Networking Protocol
熟练 Troubleshooting

语言

熟练 乌尔都语
熟练 英语

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