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概要
Friendly, motivated Assistant Store manager with seven years of professional experience. I won a coveted employee bonus for exceptional work four times over the past years and am now keen to utilise my skills in communication, organisation and leadership to transition to a supervisory role within the same industry.
工作经历
Customer Support Manager
Answers customers questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources.Maximizes customer operational performance by providing help desk resources and technical advice.Improves customer service quality results by conducting surveys and studying, evaluating, and re-designing processes and establishing and communicating service metrics and monitoring and analyzing results.Implements production, productivity, quality, and customer-service standards.Contributes customer service information and recommendations to strategic plans and reviews
Assistant Store Manager
Assisting with the day to day store operations by waiting on customers, operating the cash register, completing shift paperwork and required counts, stocking, customer service, emptying trash, basic cleaning inside and outside the store and miscellaneous small jobs as determined by the store manager.
