概要

Experienced Counter Service Officer with a demonstrated history of working in Banking industry. Skilled in Financial Service, Time management,Professionalism,Decision making,Quality focus,Knowledge of financial software, PHP, C++, Communication, Databases, and Presentation Skills. Strong support professional with a MCS focused in Computer/Information Technology from Hazara University.

工作经历

公司标识
CSO
Soneri Bank Limited
May 2022 - 代表 | Karachi, Pakistan

Enter Description

公司标识
Micro Finance Officer
HBL Microfinance Bank Ltd
Jan 2022 - May 2022 | Karachi, Pakistan

Enter Description

公司标识
Loan Officer
The First Micro Finance Bank Ltd
Jan 2021 - Jan 2022 | Karachi, Pakistan

Research and evaluate the financial status of the person applying for a loan.Evaluate the credit value by processing the loan applications and documents within particular limits.Interview the loan applicants to determine their financial eligibility and prepare the feasibility report for granting loans.Determine all applicable metrics and ratios and set up debt payment plans.Communicate with the clients to provide information and to forward their loan requests.Approve loans for eligible applicants and reject the ones who are not eligible. Justify the approvals/rejection decisions by filing reports about the same.Complete loan agreements and counsel clients on limitations and policies.Have an excellent understanding of the different types of loans and other financial services.Maintain and update loan files and accounts records.

公司标识
Customer Care Executive
PTCL
Jan 2020 - Sep 2020 | Karachi, Pakistan

Greet customers warmly and ascertain problem or reason for callingCancel or upgrade accountsAssist with placement of orders, refunds, or exchangesAdvise on company informationTake payment information and other pertinent information such as addresses and phone numbersPlace or cancel ordersAnswer questions about warranties or terms of saleAct as the company gatekeeperSuggest solutions when a product malfunctionsHandle product recallsAttempt to persuade customer to reconsider cancellationInform customer of deals and promotionsSell products and services

学历

Hazara University Mansehra.(KP)
硕士, 科学硕士学位, MCS‎
Computer Sciences and Information Technology
CGPA 2.9/4
2019
Salik College Shagram
大专, DIT‎
Information Technology
Completed
2017
GOVT DEGREE COLLEGE BOONI CHITRAL
学士, 理工学士, BSc‎
Computer Science
所占比重 59%
2016
GOvt Boys Degree College Booni Chitral
中级/A级, 理学院(工程预科), HSSC‎
Pre Engineering
等级 B+
2013
Salik Public School Shagram Torkhow
大学入学/0级, 科学, SSC‎
Science
等级 B+
2011

技能

中级 4 Knowledge of Taxation
中级 Accounting
中级 Accounts Administration
中级 Accounts Administration
中级 Accounts Issues Handling
初学者 Amin Management
中级 Banking
中级 Banking Knowledge
中级 Billing
中级 Cash Calculation
中级 Cash Handeling
中级 Client Billing
中级 Client Contact Skills
初学者 Committed to Customer Services
中级 Consolidated Billing
中级 Corporate Finance
中级 Cross Cultural Communication Skills
中级 Digital Banking
中级 eBay Account Handling
中级 Employee Engagement
中级 Excellent Written and Verbal Communication
中级 Field Sales
中级 Finance Administration
中级 Financial Accounting
中级 Financial Analysis
中级 Financial Service Management
中级 Fincane Reporting
中级 Good Organizational Skills
熟练 Listening to Customers
熟练 Mobile Testing
熟练 MS Excel
中级 Oracle Financial ERP Systems
中级 Patient Counseling
中级 Personal Effectiveness
熟练 Reporting Skills
熟练 Risk Management
中级 Scrutinizing
中级 Sound Knowledge of Taxation
熟练 Spreadsheet Navigation
中级 Team Building
熟练 Transaction Management
中级 Transaction Record Management
中级 Troubleshooting

语言

熟练 乌尔都语
中级 英语