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概要
I am an analytical and multifaceted professional with hands-on experience in providing credit analysis, handling customer payments, billing queries, allocating payments and receivables, cultivating professional relationships, maintaining trust, resolving issues. Strategic problem solver experienced in process improvements, and achieving excellent ROI (return on investment) to establish best financial practices. Recognized and respected for efficient financial team leadership, advanced MS Excel skills, and ability to resolve financial dilemmas. Influential communicator; adopts style and approach to suite a wide variety of individuals and organizations to gain commitment. Applied strong planning and analytical skills to inform management of critical trends and reduce company expenditures to lean and improve operations.
My key skills include Tactical Team Leadership, Client/Vendor Negotiation, Staffing & Office Management, Customer Service, Audit Quality Assurance, Planning & Analysis, Risk Assessment/Mitigation, Credit & Control, Resource Development, Process Improvement, Procedures Compliance and Office Operations Administrations
Currently I am engaged with Stork - Cooperheat, as a Billing and Credit Controller, where I managed all areas of accounts receivable including customer bill generation, receipt and reconciliation of customer payments and customer account adjustments. Attached is my resume which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.
工作经历
Billing and Collections Manager
• Played a key role as a Billing and Credit Controller and held the credit for designing and implementing procedures and policies that ensure timely payments while maintaining a high level of customer retention.
• Managed all areas of accounts receivable including customer bill generation, receipt and reconciliation of customer payments and customer account adjustments.
Credit Controller
• Competed with responsibility and challenge due to strong performance, industry knowledge, and dedication, handle customer payments, billing queries, allocate payments / receivables, maintain trust, customer resolution, and interface daily with customers.
• Recognized as EOS (Employee Opinion Survey) Champion in 2013 & 2014 and improved results of the survey from 2012 by conducting interdepartmental meetings with colleagues of finance department kingdom wide.
• As a Deputy to the Credit Control Manager handled team of 3 dealing with invoices and backups, printing, dispatch, sorting and reprinting of invoices and other admin tasks such as filing, scanning, photo copying.
• Acknowledge by the CFO as Communication Champion to the marketing team for Saudi Arabia finance department as the responsibility to share pictures, news, and views of finance department activities.
• Performed duties as strategic overlay and as LQR (Local Quality Representative) / Internal Auditor conducted internal audits and ensured the follow-up of corrective actions devised in DHL to provide a consistent and optimum service to customers.
