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概要
Sales professional with telemarketing expertise who is proactive and energetic. Throughout my career, I've honed my skills in sales forecasting and goal-setting. I'm now trying to take these and other abilities to the next level by joining a firm that will empower me to enhance my professional horizons. I am a highly motivated individual who enjoys working in a competitive atmosphere. This goal-oriented mentality makes me a valuable addition to elevating any company's success to the next level.
工作经历
Sales Closer
Showcased product features to customers and discussed technical details to overcome
objections and lock in sales.
Built rapport with customers and assessed needs to make product
recommendations.
Recommended type and amount of coverage based on analysis of customers\'
circumstances using persuasive sales techniques.
Trained and provided coaching to junior team members.
Operation Manager
Ensured all operations are carried on appropriately.
Improved operational management systems, processes, and best practices.
Formulated strategic and operational objectives.
Find ways to increase the quality and quantity of sales.
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis, and implementing improvement strategies.
Identified, hired, and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Upheld company policies and implemented standards fairly.
Developed sales plans and strategies to meet established revenue goals.
Operations Manager
Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
Communicate job expectations planning, monitoring, appraising, and reviewing job
contributions
Plan and review compensation actions enforcing policies and procedures
Contribute operations information and recommendations to strategic plans and reviews
prepare and complete action plans implement production, productivity, quality, and resolve
problems.
Analyze and improve organizational process and workflow
Maintain safe and healthy work environment by establishing, following, and enforcing
standards and procedures complying with company policies.
Accomplish operations and organization mission by completing related results as needed
Responsible for all department managers and supervisors, with review/approval responsibility
for all operations employees
Communicate all operating policies and/or issues at department meetings
Senior Sales Executive
Conducted outbound calls and demonstrated the Mortgage and Mortgage Refinance Process to customers, answered questions, and overcame objections.
Collecting information from clients to help Partner Company to prepare a quote.
Explained different types of loans pertaining to client situations.
Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
CSR
Conducted outbound calls to present and promote products.
Made the customers interested and qualified to transfer the calls for closing sales.
