Checks the quality of items with the support of purchase order and GRN (Good Receipt Note)
 
Verifies the quantity of goods
 
Verifies that the items fulfill the requirements of purchase order/HANDS’ requirement.  In case of any difference in item the QC informs the Warehouse personnel. 
 
Select a sample size for inspection depending on the size of the lot.
 
Coordinate with other persons/technicians of relevant programs for the inspection of items which involves technicality such as electronic equipment etc.
 
Some items may need laboratory testing which may be sent to laboratory through QC.
 
After inspection, the items are approved or rejected as per the inspection results; a report of approval or rejection is prepared for record.
 
The inspection report is prepared and shared with concerned program and CE and issue are discussed at relevant forum for further decision, which finally becomes part of procurement document.
 
 

To manage Online HANDS MIS System
 
To manage Online HANDS BMIS System
 
To Keep all records Publication and Documentation
 
MIS Targets Editing after Month (If it is necessary) and approved by GM.
 
To handle all Admin Protocol like (User Id , District, Password, New Project ,New Activity and Sub-Activity )
 
Reporting to GM regarding status of (AIP & GM Outcomes) Target Achievements or not Achievements Concern Program or GMs every Month’s day of MCM.
 
To give any Sector Report (AIP Report) of any program to any Concern person on Demand.
 
To email districts and inform them about projects targets and uploading status.
Additional tasks according to GMs like Research (Data Analyzing, Database Creation, Frequencies Taken, Data Cleaning, Table Generation etc.)
 
Daily Progress Status of Project in Beneficiary Management Information system
 
Beneficiaries Details Verifications through Distribution Application BMIS.
 
Beneficiaries list Generation through Distribution Application BMIS.
 
Cheque numbers Entering and approval into Distribution Application BMIS
 
Print out Taken from Distribution Application BMIS
Designing of tools
 
Developed Database on SPSS
 
Data entered in SPSS
 
Data cleaning& Analysis of in different ways (SPSS, Excel)
 
Tabulation of data sets
 
Maintain Record of Project Reports
 

Maintaining and auditing of Performance management reports of each sales person on monthly basis.
 
Monitoring the activity and live screening of each sales person on daily basis.
 
Provide reporting as well as data analysis to the Client and work together towards raising call quality.
 
Verify and review performance management report by ensuring all measurement data are collected, useable and with integrity for accurate implementation of action plans for service improvement.
 
Manage the implementation of quality assurance measure by ensuring staff adherence to contact center process and procedure and adequate knowledge on products and services.
 
Handling operational planning, management, monitoring and review of the Quality Assurance Department.
 
Evaluate customer\'s satisfaction level via Customer Satisfaction Index Survey.
 
Recognize areas of improvement in call quality and standards via call monitoring scores and analyze trends on the calling floor existing for any process improvement.
 
Update new product launches and standard procedures and process.
 
Conduct Process Improvement activities.
Handling Assessment for new QAS application
Member of Performance Monitoring team (Marketing, Sales & General Staff).
 
Rectification of shipping documents (as per the consignee requirement etc).
Keep maintain and amendments the customer data.