概要

I am passionate to utilize my knowledge and experience in a progressive, challenging and dynamic organization that will help me in meeting organizational as well as my personal goals and objectives.
I continually strive to improve myself and see every day as another opportunity to learn something new. I manage my time well, and like to plan and organize my work so that I can deliver expected outcomes in a timely manner. I thrive on the pressure involved in completing my Job efficiently.
My reliability, communication skills, responsibility and friendly nature are assets I would bring to the work. I have experience in organizational and administrative skills with the ability to work in Team / independently and use my own initiative.
I am a very ethical person and believe that my strongest traits are my organization, motivation & honesty.

Awards
NPS (Net Promoting Score) - 100% Achievement Consecutively in NPS (Net Promoting Score) Till my Job Tenure in Mobilink.
Call of Fame Award- 4 times Winner of “Call of FAME Award” from Mobilink on anticipating Customers more than their Expectations.

Certification
Critical thinking & Innovation
Emotional Intelligence
Problem Solving and Decision Making
Experience for a better every day
Team Work & Stress Management

项目

Customer Retention , Win Back , Value Added Survey , Workload Sharing

工作经历

公司标识
Business Development / Supply Chain Executive
K.M.Knitwear
Nov 2016 - Mar 2018 | Lahore, Pakistan

Overall follow-up, i.e. product development to shipment.
Doing the consumption of fabrics, trims/accessories and prepare booking.
Contact with Buyers for troublesome matters.
Prepare Time and action plan and also sourcing plan with execution.
Inventory control and in-house raw materials.
Ensure shipment and take decision for smooth production.

公司标识
Business Development Executive
Orient Cargo Services
Mar 2016 - Sep 2016 | Lahore, Pakistan

Orient Cargo:
 Business Development Executive in Imports Department.
Business Development Responsibilities
Identifying new sales leads
Contact to related Executives / Managers , Visit Clients,
Maintaining fruitful relationships with existing & New customers using effective Business communication making Strong Relationship by fulfilling commitments & provide a Complete Business Solution to Industry in Terms of Freight Forwarding related to Imports Department.
Researching organisations and individuals online to identify new leads and potential new markets
Attending conferences, meetings, and industry events
Developing quotes and proposals , Negotiating and renegotiating by phone, email, and in personal.
To keep healthy relationships with clients, to write reports and provide feedback to upper management about what is and is not working.

公司标识
Sales & Customer Care Executive
Mobilink GSM (PMCL)
Jan 2010 - Feb 2016 | Lahore, Pakistan

Jazz ( Mobilink ):
From January, 2010 to February 2016 was working as Customer Care Executive in different Departments in Mobilink.
Job Description Related to Business Communication, Direct Sales / Indirect Sales / Channel Sales, Customer support, Survey, Customer Feedback, Customer retention..
Performs duties as screening, Training and Recruiting in the Mobilink contact center Lahore on Floor as the Member of Recruitment Team in Mobilink.

公司标识
Customer Service Representative
Ovex Technologies
Aug 2008 - Dec 2009 | Lahore, Pakistan

Ovex Technologies:
From August,2008 to December,2009 working as Indirect Sales/ Customer Care Officer in Ovex Technologies on Ovex – Mobilink Projects.
Job Description Related to conduct Tele Surveys, Customer Retention related to products of Mobilink to Get Customer Feedback about services.

学历

Superior University Lahore
硕士, 行政工商管理硕士学位, Supply Chain Management‎
Global Supply Chain Management & ERP, Logistics Transport Distribution & Wearhouse, Sourcing & Procurement
CGPA 2.8/4
2017
Punjab College of Commerce (PCC)
学士, 贸易学士, B.Com IT‎
Commerce, Business Communication, Accounting & Finance
所占比重 55%
2008

技能

熟练 Quality Assurance
中级 Adaptive Leadership
中级 B2B Manager
中级 Business Communication
熟练 Business Decision Making
中级 Business Development Process
熟练 Business Innovation
熟练 Commercial Executive
熟练 Customer Success
中级 Distribution Logistics
熟练 Key Account Management
熟练 Negotiation Skill
熟练 Operational Tasks Handling
中级 Operations Management
熟练 People Managment
中级 Procurement
熟练 Production Quality Monitoring
熟练 Quality Control Processes Command
熟练 Quality Management
中级 Quality Standards Maintenance
熟练 Quick Larner
中级 Sector Development
中级 Supplier Quality Management
中级 Supply Chain
熟练 Vendor Management Experience
熟练 الالتزام بخدمة العملاء
熟练 رعاية العميل

语言

熟练 英语
熟练 乌尔都语
熟练 旁遮普语
中级 Saraiki