概要

I am a highly motivated and results-oriented professional with over 10 years of experience in Human Resource Management, Operations, Coordinating, TSR, Accounting and Quality Control / Assurance. My diverse background makes me an ideal candidate for any organization looking for a reliable, hardworking employee who is eager to learn and contribute to the team. I have a proven track record of success in developing creative strategies to increase customer satisfaction and loyalty. My proficiency in Microsoft Office Suite, HRM systems, and other software programs make me an invaluable asset to any team. I am passionate about providing excellent customer service and creating a positive work environment. I am looking for a responsible position in a professional working environment and am looking forward to a dynamically growing and progressive organization where my potential and skills can be efficiently utilized in the organization’s best interest.

工作经历

公司标识
Human Resource & Operations Manager
Intellisoft solutions
Sep 2023 - 代表 | Lahore, Pakistan

• Recruitment and Retention
• Develop and oversee the recruitment process.
• Review job advertisements before posting, screen CVs, conduct telephone screenings, coordinate interview teams, participate in
• Ensure candidate documentation is collected and recorded/filed.
• Oversee all staff engagement for the country office and manage the new hire orientation and exit process.
• Compliance and Record-keeping
• Annually review the Personnel Handbook recommending amendments needed due to changes in local conditions or labor laws.
• Manage time clocking system for office, ensuring timely submission, approval, accuracy, and filing.
• Monitor compensation and ensure internal equity & compliance and benefits are met.
• Facilitate job analysis and update job descriptions.
• Payroll and Budget
• Review employee final payments for accuracy and compliance with labor laws.
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
• Administration
• Ensure smooth running of all administrative functions in the country office.
• Supervise all travel and hotel arrangements for staff and visitors.
• Undertake employee training and development and make recommendations.
• Oversee the coordination and implementation of annual performance reviews.
• Investigate employee relations issues and work to ensure human resources-related decisions are consistent and fair.
• Initiate, coordinate, and enforce systems, policies, and procedures.

公司标识
HR & Admin Manager
Preesoft Private Limited
Feb 2021 - Sep 2023 | Lahore, Pakistan

• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling, and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary, and termination procedures.
• Maintaining employee and workplace privacy.

公司标识
Quality Assurance & Control Executive
Bunny\'s Limited Lahore
Nov 2015 - Jan 2021 | Lahore, Pakistan

Visually inspecting parts for defects or damage.Determining the minimal requirements and procedures needed for a process to pass a QA inspection.Carrying out final QA inspections.Ensuring that adequate corrective measures are implemented in cases of noncompliance.Advising technicians on technical or regulatory concerns.Working from technical drawings.Oversee the proper identification for all parts and components used in the production process.Carrying out audits and inspections.Conducting visual mechanical inspection of components.Inspecting various maintenance actions.Maintaining traceable records that can be used in audits.Following all safety procedures. Provide training and support to QA team

公司标识
Accountant
Moon Grammar School & Academy
Oct 2014 - Oct 2015 | Lahore, Pakistan

Maintains a complete accounting system for the receipt and disbursement of school and student activity funds;Makes ledger and journal entries and prepares balances;Prepares periodic financial reports for Principal, account sponsor and central office;Issues receipts for and deposits money in bank;Issues checks from appropriate accounts;Requisitions a wide variety of materials, supplies and services;Contacts vendors regarding status of orders;Approves invoices for payment and issues vouchers;Maintains a student obligation file;
Completes building use forms and permits;Assists in processing a variety of student and school administrative information and data using remote terminals . Perform other general office and related duties as assigned.Maintain the salary record sheets.Maintain discipline in the absence of coordinator.

公司标识
Tele Sales Representative
American Global call Center
Apr 2014 - Sep 2014 | Lahore, Pakistan

Support of sales processes via phone calls to the customers.Introducing the organization\'s products or services to customers in order to follow up with further steps of the sales process.
Initiating repeated orders by follow up phone calls after the customers\' purchases. Carrying out market research on how to address customers. Preparation of sales reports and caparisons of competitors\' offer conditions

公司标识
Administrator & Coordinator
Noor Academy
Apr 2013 - Mar 2014 | Lahore, Pakistan

Provides confidential secretarial and administrative support for the principal executive or executives, to include managing the schedule/calendar, making travel arrangements, screening and handling telephone communications, greeting and directing visitors, and dealing wih administrative problems and inquiries as appropriate.Gathers, enters, and/or updates data to maintain departmental records and databases, as appropriate; establishes and maintains files and records for the office.Monitors and coordinates accounting activities as appropriate, and prepares internal reports for management; participates in budget planning and management, as required.Assists with project development and planning to ensure more efficient service and organization of the office.Composes and prepares written documentation and correspondence for the office; screens and evaluates incoming and outgoing correspondence and prepares responses as appropriate.Assists in the coordination, supervision, and completion of special projects as appropriate.Coordinates and oversees the day-to-day management of supplies, equipment, and facilities for the organization, as appropriate, to include maintenance, inventory management, logistics, security, and related activities.May supervise personnel which may include recommendations for hiring, performance evaluation, training, work allocation, and problem resolution.Performs miscellaneous job-related duties as assigned.Developing a creative learning community across the Academy to have knowledge, understanding and enthusiasm for creative teaching and learning as a key to raising achievement, aspiration and motivation.

学历

German Homeopathic Medical College Lahore
大专, DHMS‎
Homeopathic Medicine
Incomplete
2018
University of the Punjab
学士, 艺术学士, B.A Arts‎
economic, journalism
等级 B+
2010

技能

熟练 Employee Relations
熟练 Onboarding
熟练 Performance Management
熟练 Teamwork And Collaboration
熟练 Negotiation and Computer skills
熟练 Negotiation Skills
中级 OD Expert
中级 Strong Organizing and Planning skills
熟练 Training & Development
熟练 Accoounts Management
熟练 Accounting
中级 Accounting+
熟练 Accounts
熟练 Accounts Administration
熟练 Accounts / Manager
中级 Accounts Coordination
熟练 Accounts Reconciliation
熟练 Active Listening
熟练 Admin Assistance
熟练 Admin Assistantce
中级 Admin Skils
熟练 Administration Knowledge
熟练 Administration Skills
熟练 Administrative Meetings Management
熟练 Administrative Organization
熟练 Administrative Skills
熟练 Adminstrative Operations
熟练 Admission Handling
熟练 Aesthetic Procedures Knowledge
中级 Analytical
熟练 Analytical Biochemistry
中级 Analytical Method Validation
熟练 Analyzing
熟练 Appointment Handling
熟练 Attention to Details
熟练  Talent Acquisition
熟练 Big Data
中级 Branch Support.
熟练 Building Relationships
熟练 Buisness Developmemt Process
中级 Business & Commerce
中级 Business Development Process
熟练 C Problem Solving
熟练 Call Center Development
熟练 Call Center Sevices
熟练 Call Centre Operations
熟练 Call Control
熟练 Career Consulting
熟练 Career Counseling
熟练 Class Control

语言

熟练 乌尔都语
中级 英语

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