HR RESPONSBILITIES:

Provide leadership to HR & Administration.
Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
Maintains the work structure by updating job requirements and job descriptions & Objective settings for all positions.
Conduct Gap analysis and propose headcount rationalization / right-sizing in each department/branch.
Ensure support and delivery services to staff related to their compensation management, document management, final settlements, transfers, and placements in accordance with company policies and practices.
Evaluate “Training needs analysis” which identifies identified/highlighted through Performance Appraisal. Arrange in-house training sessions; while preparing training modules & content development etc. to improve weaknesses & sure the development of new professional skills in staff.
Other Functions: Responsible to maintain companywide nominal roll, employee’s data, employees’ personnel files, processing of promotions, processing of separations of employees in the form of termination, resignation, etc.
Lead mid-year & annual “Performance Development Form / Appraisals” exercise based on pre-set KPIs in a true spirit.
Administrative Responsibilities: While being the head of the Administration department, ensure that not limited to procurement, utilities, cleanness, repair & maintenance, Handling employees’ code of conduct, annual renewal of Health and Life insurance, contract renewals, inventory management, vendor management, procurement, etc.

• Analyzes wage and salary reports and data to determine competitive compensation plan.
• Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.
• Looking after the Import/Export/Custom Clearance Issues/ Pickups, Deliveries, schedule cutoff times for pickup and deliveries, coordination with drivers
 • Oversees hiring, coordination with sponsors for the issuance of New Visa, Visa Renewal also look after the final settlement s and compensation plan of employees as per UAE law.
• Identifies legal requirements and government reporting regulations affecting human resource functions and ensures policies, procedures, and reports are in compliance. Studies legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
• Develop and maintain effective internal & external communication methods.
• Maintenance of office premises and ensuring renewal of necessary licenses like IATA, Chamber of Commerce and other freight license.
• Develops the complete recruitment process for all management levels including headhunting, screening, interviewing and final placements.
• Look after the overseas hiring of the candidate, job posting, screening, skype or telephonic interviews.
• Restructuring of organization to cut down the fixed cost.
• Communicate with the governing bodies for the issuance of visas, for new employees, their renewals of visas.
• Hands-on, day-to-day support & counseling to managers and employees on a wide range of human resource issues, including the application & understanding of policies, practices, disciplinary issues, performance management, employee relations, recruitment, and developmental opportunities, grievance handling ensuring alignment with corporate objectives.
• Audit of EOBI, SESSI and PESSI regularization of monthly payments. •Restructuring of organization.
• Coordination with the operations teams in house

 Responsible for developing the annual HR strategy in support of the overall corporate and departmental strategies
 Supervise the strategic and operational framework for overall human resource functions including HR planning, on boarding, employee engagement, recruitment, talent management and retention, learning and organizational development.
 To conduct training & evaluation program for the nurses, general & administrative staff
 Plan TNA for the nursing staff /ward services. Aid nurses and other staff.
 Recruit higher management positions, like CMO, SMO, and RMO MATRON.
 Develops the complete recruitment process for all management levels including headhunting, screening, interviewing and final placements
 Maintains the work structure by updating job requirements & job descriptions for all positions
 Maintaining the employee compensation and benefits plans such as participation health insurance, company property and car schemes.
 Maintaining employee personnel data / transactions such as hires, promotions, transfers, performance reviews, terminations / resignations, exit interviews, full and final settlement.
 Prepare payroll data on a monthly basis, leave management & end of services as an when required
 Hands-on, day-to-day support & counseling to managers and employees on a wide range of human resource issues, including the application & understanding of policies, practices, disciplinary issues, performance management, employee relations, recruitment, and developmental opportunities, grievance handling ensuring alignment with corporate objectives.
 Preparing the yearly training calendar for all in-house training programs and planning / coordinating for external training.
 Looking after all the administrative task including Maintenance, housekeeping, security, nursing, RMO’S.

 Formulate effective policies and procedures regarding recruitment, promotions, increments, leave, disciplinary action, grievance handling, retirement, resignations, extension, manpower Planning, Reimbursements, full &final settlements, dismissal and other employee related matters.
 Co-ordinate with departmental heads in identifying training needs and with management to arrange for required training facilities.
 Formulate progression and succession plans. Recommend changes in compensation and benefits structure.
 Review and confirm the induction and orientation training to new entrants.
 Manage annual performance review of employees. Review annual confidential and appraisal reports of personnel.
 Smooth disbursement of Staff monthly salaries, rewards, commission and achievements.
 Recruitment for different positions thorough out Pakistan for Cinepax sites (Advertisement, Short listing, screening, Arranging Interview with HOD, Skype Interviews)
 Yearly Budgeting (Training, entertainment, employee day, town halls)
 SAP Payroll Module BI.
 EOBI, Medical Insurance, Life Insurance, Sessi , Pessi, OPD (FOR ALL SITES IN PAKISTAN)

 Compensation & Benefits of the employees (Medical insurance, Bonuses, Leaves, Gratuity)& all related HR works.
 Monthly and year-end reports( terminations, transfers, new hires)
 Arranging meetings, receiving foreign dignitaries, making their reservation and traveling & lodging and attends and participates in meetings as required.
 Enter financial transactions and related journal entries into accounting system
 Establishing, maintaining, and controlling personnel, employees, recruitment relations records, and files, correspondence, reports, and organization charts, acknowledgment letters to the candidates, appointment letters, transfer, terminations.
 Maintaining daily appointment calendar for Managing Director

 Inquiries, Requests, Suggestions or Complaints for Adamjee Insurance are different products.
 Giving Product training to the new agents.
 Dealing with the complaint management desk and coordinating all over Adamjee Insurance network via email and over the phone to resolve customer’s issues.
 Prepare Reports for Catch Card activity/Online Transaction on daily basis.
 Made outbound calls to get info/update from the Adamjee Insurance branches/head office on daily basis.
 Assisting the call center agents in resolving various issues.
 Making various reports in order to ensure smooth customer services also making Shift report for Supervisor.
 Prepare clearly written technical and analytical reports.(MIS Reports)