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概要
I bring along close to 06years of hallmark career in Medical Transcription while significantly contributing in enhancement of the capacity & productivity of the organization, with an excellent set of leadership skills and commitment. Completed my B.com from Karachi University. Professional record demonstrates hands on exposure to various facets of Transcription, Team Management, Quality Analysis, Training and streamlining quality operations & controlling & coordinating in the product improvement activities, while constantly propelling teams & individuals to achieve service excellence along with attaining organizational objectives.
My key skills include Strong Medical Base, Leadership/ Training, Project Management, IT Proficiency, Relationship Management, Target Achievement, Quality Controller and Quality Management
I am currently engaged with Burrak Data Solutions as Medical Transcriptionist where I am Accountable for Edit and proofreading medical transcription involving read and listening to the corresponding medical dictation with various dictation styles, accents, and dialects. During my carrier progression I have received several recognition. Attached is my resume which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background. Please feel free to contact me by phone or email.
工作经历
Medical Transcriptionist
• Accountable for Edit and proofreading medical transcription involving read and listening to the corresponding medical dictation with various dictation styles, accents, and dialects
• Instrumental in Recognizing, interpreting, and evaluating inconsistencies, discrepancies and inaccuracies in medical dictation.
• Mentoring MLSs at vendor sites: Provide online support to MLSs regarding doubts/queries raised. Develop methods in order to improve the productive and accuracy of the MLSs.
• Organizing and prioritizing assigned work and schedule time to accommodate work demands, turnaround time requirements, and commitments.
• Expanding job-related knowledge and skills to improve performance and adjust to change.
• Using and resolving problems. Participating in a positive and cooperative manner during staff meetings.
• Assisting with training of new employees as needed.
• Spearheading quality assurance function with overall responsibility for quality management of company's total product range.
• Scrutinizing the necessary documents, ensuring that they are dispatched to the clients without any lapses, aiming at optimum client satisfaction.
• Managing the day-to-day operations and nurturing the team members in achieving the set targets and quality and imparting the client specifications details and knowledge to the team members and resolving their issues.
• Spearheading the efforts in developing high accuracy medical files, working on voice recognition platform and have the credit of achieving while handling abstract demo information from Meditech system for billing purposes.
Medical Transcriptionist
• Checked the overall content functionality and usability of the product, including interactive links and navigational logic, ensured consistency of formatting.
• Handled a team of proofreaders, providing technical guidance to the subordinates in stimulated contingency plans to achieve high operational efficiency through developmental trainings.
• Conveyed constructive criticism with reason and tact. Making formatting changes as well as improving the manuscripts while correcting errors & conflicting statements in the incorrect, confusing, ambiguous or inappropriate contents while proof-reading for the same.
• Scrutinized the necessary documents, ensuring that they are dispatched to the clients without any lapses, aiming at optimum client satisfaction.
• Managed the day-to-day operations and nurturing the team members in achieving the set targets and quality and imparting the client specifications details and knowledge to the team members and resolving their issues.
• Handled customer grievances and resolving issues regarding specific patient’s specifications.
• Rendered quality services with optimum accuracy and excellence, targeting highest possible customer satisfaction; effectively supporting other teams in providing services to different clients in the medical transcription division.
• Conducted individual, group and organization-based training needs analysis and assessments to improve the quality of the transcription operations.