Organizing necessary meetings, planning events, developing a long term schedule, and managing the executive\'s phone calls.
Furthermore, doing addmisistration and record keeping work. 

EMPLOYMENT EXPERIENCE

AAS PROPERTIES(LAKE CITY)
Sales Executive
April, 2020 – Aug, 2020
Meeting assigned sales targets.
Data collection and survey through outbound calls.
Provides customer support and handles the queries of clients.
Ensuring that customer’s requests are attended accordingly.
ZAMEEN.COM
Tele Sales Executive
Feb, 2019 – Jan, 2020
Meeting assigned sales targets.
Training new hiring representatives and facilitating in continuously 
improving process.
Keen monitoring of team member’s performance in order to keep profiles.
Responsible for management and leadership of Clients.
Supporting service level by answering calls within given AHT
Data collection and survey through outbound calls.
Maintains record of all inquiries & related details in Computer Systems
Provides customer support and handles the queries of clients
Follow up customers and their complaints.
IBEX GLOBAL (The Resource Group)
Lead Agent - Operations
Aug, 2014 – Jan, 2019
Monitoring Real Time Stats.
Conducting Quality session with the team and Monitoring Floor 
in absence of Supervisor.
Answered phones and responded to customer requests.
Had the understanding of the basic KPIs.
Provided customers with product and service information.
Complete call logs and reports.
Recognized, documented and alert the supervisor of trends in 
customer calls and recommended process improvements.
During my 5 years tenure of working in Ibex Global, 
I have also worked as Consumer Engagement Officer 
for campaigns like NESTLE, Punjab Commission on the 
Status of Women (PCSW), British Council, Asaani.pk, 
LG Electronics and CERP Government Helpline.