概要

Experienced IT and Support professional working in this industry from 5 years
Looking for the job with below mentioned suggested titles.

-Desktop Support Specialist
-System Support Engineer
-Network Support Engineer
-Technical Support Engineer
-Customer Support Services

工作经历

公司标识
Senior Engineer ITSM
BOL Media Network
Jan 2017 - 代表 | Karachi, Pakistan

-Founding Member Of BOL ITSM Team and PAK News Channel.
-Provide Hardware/Network Support to all employees of the organization.
-Resolve all hardware and software related issues of the users
-Provide Desktop/Remote Support to all the ITSM related issues.
-Maintain all the inventory update through centralized software..
-Supervision of the deployment of all the equipment and their maintenance.
-Maintaining the different access rights for users of different domains.
-Writing SOPs for different procedures adapted to enhance the infrastructure

公司标识
Network Quality Assurance Engineer
SysTellex INC
Jul 2015 - Jan 2017 | Karachi, Pakistan

• Worked as a Network Quality Assurance Engineer and providing services in quality assurance. My responsibilities
are to test the firmware and their versions, testing for performance and reliability, testing configuration of layer 2
& layer 3 networking devices to make sure devices are enough suitable & workable in the professional
environment setup.
• Quality of Service with DCN devices, Routing Protocols, testing of GRE tunneling, NATing with Access point,
online testing of captive portal server via radius server, testing of wireless services, VRRP, routing protocols,
switching and security.
• Corresponding with the clients in US regarding demonstration of the features and functionality of the layer 3
switches and wireless controllers.
• Provided product updates and technical advice to clients – Explained technical capabilities and business benefits
of solutions to the customer from engineering level to senior executives.
• Configuring and Managing Wireless access Points.
• Network and system analysis and providing support for fast configuration.
• Documentation such as writing test plans for manual and/or automated tests.
• Network Troubleshooting and maintenance.

公司标识
Data Processing Engineer
Gfk Etilize
Jun 2015 - Jul 2015 | Karachi, Pakistan

- Performed several duties and responsible for proofreading and organizing information, which is entered in the company database. gathered the information and organized it.

-Analysed the information and examines the documents for accuracy. Any errors should be fixed or deleted first before it can actually be entered in the database.

- Worked with various data processing software programs including Microsoft Suite (Excel, Word, and Access). Certain companies have their own programs and applications .

- In charge of administrative duties which include filing, mailing, and contacting people.

公司标识
NOC Engineer
Myson Engineering Systems
Mar 2014 - Jul 2014 | Karachi, Pakistan

 To Monitor LV Alarms.
 To Extract Outage From OMC
 To get Feedback from teams and maintain the sheet for coordination to Mobilink Management.
 Time to Time Fueling Request and follow up.
 Provide all the Level I support to the field teams.

公司标识
Network Support Executive
HCC (Hyderabad Cable Communication)
Sep 2013 - Mar 2014 | Hyderabad, Pakistan

-Help team in providing internet connections.
-Providing technical support to users on call and by visiting site.
-Fixing and testing of IT equipments.
-Prepared SOPs for settings of network and cable connections.

学历

Mehran University of Engineering and Teachnology Jamshoro
学士, Bachelors in Engineering, B.E (Telecommunication& Nerworks)‎
Computer Network, Computer Networks and Communication, fiber optics
等级 A
2013
Superior College of Science Hyderabad.
中级/A级, 理学院(工程预科), intermediate in Engineering‎
physics, english, mthematics
等级 A+
2008

技能

初学者 Dealer Network Sales
中级 Desktop Support Management
中级 Executive Level Presentation Skills
中级 Hardware Troubleshooting
熟练 Network Support
中级 Software Quality Review
熟练 System Support

语言

中级 英语
熟练 乌尔都语

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