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职位介绍

Trax is urgently seeking profiles for the position of CSR in our Customer Services Deportment

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Acknowledging and resolving customer complaints in a timely manner.
  • Ensure customer satisfaction and provide professional level support.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with our industry is a plus
  • 2 - 3 years customer service experience- Call Centre preferable
  • Experience highly regarded
  • Excellent written and verbal skills in English and Urdu
  • Ability to work within a high volume contact Centre environment
  • A positive can do attitude and willingness to learn
  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Excellent communication skills

工作详细内容

全部职位:
10 发布
工作时间:
早班
工作类型:
工作地址:
Korangi Industrial Area, 卡拉奇, 巴基斯坦
性别:
没有偏好
最低学历:
中级/A级
职位等级:
实� 生/学生
电话预约已成功,我们的专家会在短时间内与你联系:
� 经验
在之前申请:
Aug 20, 2021
发布日期:
Jul 19, 2021
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Trax

· 301-600 员工 - 卡拉奇

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