Posted Jan 10, 2020 18 views
Alachisoft is currently looking for highly talented and motivated Client Services Engineers. Here is the job description of this role:
This is a Client Services Engineer position to provide phone, web conferencing, and email-based pre-sales and post-sales technical support for our software products to customers in US, Canada, and Western Europe. You will work closely with sales representatives and sales management team.
Responsibilities
- Become an expert on our distributed solutions (NCache)
- Interact with client engineers in US/Europe (phone & email)
- Trouble shoot issues in customers’ environments, identify bugs if there and suggest work around
- Grow into a Solution Expert role and give demos and webinars
- Possible travel to USA/Europe for customer visits or tradeshow
Desired Skills & Experience
Qualifications
- BCS/MCS in computer science or equivalent
- 2+years of relevant experience preferred
- Excellent verbal and written English skills required
- Must have a confident and outspoken personality
- Experience working with international clients a strong plus
Job Details
Diya Technologies
Diya Technologies provides technology solutions and services for your business. We focus on Internet and traditional technologies to provide rapid and cost effective solutions for your business problems.
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