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Job Description

Alachisoft is currently looking for highly talented and motivated Client Services Engineers. Here is the job description of this role:

This is a Client Services Engineer position to provide phone, web conferencing, and email-based pre-sales and post-sales technical support for our software products to customers in US, Canada, and Western Europe. You will work closely with sales representatives and sales management team.

Responsibilities

  • Become an expert on our distributed solutions (NCache)
  • Interact with client engineers in US/Europe (phone & email)
  • Trouble shoot issues in customers’ environments, identify bugs if there and suggest work around
  • Grow into a Solution Expert role and give demos and webinars
  • Possible travel to USA/Europe for customer visits or tradeshow

Desired Skills & Experience

Qualifications

  • BCS/MCS in computer science or equivalent
  • 2+years of relevant experience preferred
  • Excellent verbal and written English skills required
  • Must have a confident and outspoken personality
  • Experience working with international clients a strong plus

Job Details

Total Positions:
2 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Department:
Technical Support
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Bachelors in Computer Science or Software Engineering
Career Level:
Entry Level
Experience:
Fresh - 2 Years
Apply Before:
Feb 10, 2020
Posting Date:
Jan 10, 2020
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Alachisoft

Information Technology · 51-100 employees - Islamabad

Alachisoft (http://www.alachisoft.com) is a privately held and growing software company located in the US. Diyatech Pakistan is the offshore office of Alachisoft. Alachisoft provides a popular high performance in-memory distributed cache called NCache. NCache is an Open Source middleware that runs i ...Read More

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