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Job Description

1. To be responsible for effective and efficient management of assigned bakery outlet(s);

2. To ensure that customers and visitors are treated in a highly courteous and hospitable manner;

3. To ensure that all bakery and general items are placed in assigned shelves with a focus on maximum visibility to customers;

4. To be responsible for ordering and receiving bakery and general items, minimizing returns and wastage;

5. To ensure ‘Just-In-Time’ (JIT) supplies of bakery and general items with a focus on serving fresh products to customers;

6. To enhance visibility of special cakes and instant baked pizza through innovative ideas with a view to increase market share;

7. To be responsible for staff attendance, grievance handling, conflict resolution and their courteous behavior with customers;

8. To ensure that customers are provided personalized care with a focus on customer satisfaction and retention;

9. To meet assigned sales targets;

10. To constantly make efforts for sales growth and business development;

11. To recommend strategies for institutional sales, with focus on the sale of special cakes and instant baked pizza;

12. To exercise necessary inventory control checks with a focus on minimizing returns and wastage, while maximizing serving fresh products;

13. To plan and implement intelligent ordering (for bakery and general items) based on modern ordering techniques with a focus on minimizing stock, returns and wastage while maximizing serving fresh products;

14. To personally attend to all customers complaints and suggestions, ensuring prompt resolution for maximizing customer satisfaction;

15. To sort and return-to-stock items (returns) back to their normal shelf locations with priority attention given to refrigerated and perishable items.

16. To maintain a neat, well-groomed personal appearance at all times, observing prescribed dress code;

17. To ensure immaculate outlook and cleanliness of the assigned bakery outlet(s);

18. To establish and maintain standardized hygienic conditions, observing health and safety rules;

19. To comply with company’s rules, regulations and procedures;

20. To maintain self and staff discipline, ensuring polite and courteous behavior amongst staff members and with customers;

Job Details

Total Positions:
15 Posts
Job Shift:
Job Type:
Job Location:
18 - 28 Years
Minimum Education:
Degree Title:
At least Intermediate, B.COM Preferred
Career Level:
Experienced Professional
Minimum Experience:
1 Year (Retail sales experience; bakery experience preferred)
Require Travel:
Apply Before:
Mar 07, 2020
Posting Date:
Feb 06, 2020
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Cakes and Bakes

Food & Beverages · 301-600 employees - Lahore

Our company manufactures bakery products and sells through its own outlets with a brand name of Cakes and Bakes. The company has a long history in providing quality bakery products to its customers throughout Pakistan.

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