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Job Description


Ciklum is looking for driven and successful IT Support Engineer to join our IT Department in Islamabad, Pakistan.

It is a position for self-organized, assiduous and highly motivated talents who would like to develop their career in a big international IT company.


·       Service Desk System tickets management

·       Daily users support of hardware/software issues

·       Support and implement improvements on the existing IT Infrastructure system environment

·       Work on regularly to identify vulnerabilities in IT infrastructure systems

·       Monitoring of processes to ensure proper functioning of security scope in IT infrastructure

·       Active monitoring and managing of the UPS equipment in server rooms

·       Configure and maintain CCTV systems

·       Working with Server Rack Management and IP management tool

·       Provide installation, repair, and maintenance support in access control equipment scopes

·       Assistance to Infrastructure Team in other specific tasks

·       Cooperation with Procurement in terms of delivery and logistics

·       Negotiation with IT service providers

·       Cooperation with remote IT Support Team on IT projects

·       Update IT processes according to details of office workflows

·       Performing hardware/software inventories and keeping this information actual

·       IT Stock management


·       Education – higher

·       Experience on similar (IT support) position from 2 years

·       Knowledge of Windows 7-10, Windows Server 2016-2019, Mac OS X, MS Office 2007-2016

·       Knowledge of Google Apps, Active Directory, GPO

·       Understanding of ITIL principles, good communication skills

·       English – upper-intermediate

·       High level of communication is a must

·       Calm, responsible, initiative, self-organized, eager to learn

What’s in it for you?

·       Variety of knowledge sharing and training opportunities

·       A lot of various technical seminars

·       Unique working environment where you communicate and work directly with client

·       Competitive salary

·       Career and professional growth

·       Possibility to work in a big and successful company

·       Long-term employment with 20 working-days paid vacation and other social benefits

·       State of the art, cool, centrally located offices with warm atmosphere which creates really good working conditions

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Dec 13, 2019
Posting Date:
Nov 13, 2019
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Ciklum Pakistan Pvt Ltd

Information Technology · 101-200 employees - Islamabad

Ciklum is a global software engineering and technology partner. We deliver software engineering excellence to Fortune 500 and fast-growing organizations alike around the world. Since 2002, over 3,000+ developers located in the delivery centers across the globe provide our clients with a range of se ...Read More

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