Telesales Representative

KBM Group Verified

Multiple Cities, Pakistan

Posted Apr 28, 2021 97 views

PKR. 35,000 - 40,000/Month

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Job Description

Introduction

  • KBM Group is an international “Group of Companies” offering range of services to Pakistan, UK and other European clients in various sectors such as Accountancy, Consultancy, Education, Training and Recruitment.

The role

·         This exciting role comprises of using CRM, collecting and maintaining client’s data, sending email campaigns, outbound and inbound phone calls, selling KBM Group services to potential clients. Achieving monthly targets as per set KPI’s. Reporting to their line manager on daily basis. There is huge scope to progress from TSR to Managerial level within short period of time. Full training will be provided. Good basic plus handsome bonus incentives for the right candidate.

·         KBM is looking for an experienced, reliable and efficient (TSR) agents with good command in English language. Excellent English writing and verbal communication skills most desirable.

Job Description

  • Making outbound calls and setting appointments/Live Transfers/sales for our clients
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries
  • Communicating with customers through various channels e.g. email, phone, chat etc. 
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Schedule appointments, process orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction throughout and provide professional customer support.
  • Lead generation, rapport building, and closing skills
  • Flexible to work day shifts on permanent basis i.e. 02:00pm -10:00pm (Mon-Sat)
  • Identify candidate’s needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Build sustainable relationships and engage candidates by taking the extra mile.

PLEASE FOR NOW WE ARE NOT LOOKING FOR FRESHERS.

Selected candidates would get a handsome salary, commissions, and Bonus. And a genuine opportunity to progress.

 

Job Details

Functional Area:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
B.Com, M. Com, Part Qualified, ACCA, CIMA, CIPA,
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
May 28, 2021
Posting Date:
Apr 28, 2021
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KBM Group

Publishing/Printing · Less than 10 employees - Islamabad, Karachi, Lahore

KBM Media Solutions is a one-window service provider for the needs of modern business. We, at KBM, provide state of the art and most reliable services in the sectors like designing and printing, website creations, web hosting, web optimization, print media advertising, electronic media advertising a ...Read More

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