ستمبر ۰۲, ۲۰۱۴ شائع ہوئی 1 نے دیکھا
Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
Research required information using available resources Follow standard processes and procedures Identify and escalate priority issues per Client specifications;
Redirect problems to appropriate resource;Accurately process and record call transactions using a computer and designated tracking software;
Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;
Organize ideas and communicate oral messages appropriate to listeners and situations;
Follow up and make scheduled call backs to customers where necessary;Stay current with system information, changes and updates
نوکری کی تفصیلات
A1 Web Solution
A1 Web Solution
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