یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Care Officer (CCO)

Cakes and Bakes

اپریل ۱۱, ۲۰۱۵ شائع ہوئی

PKR. 20,000 - 25,000/Month

1. To receive customer's telephone calls and make out daily written log of customer complaints/suggestions/comments;

2. To design format for customer feedback and ensure that feedback forms/cards are available at convenient places in company operated sales outlets;

3. To devise strategy of collecting customer feedback and compiling it;

4. To promptly attend to customer feedback/complaints whether on telephone call or on feedback form/card;

5. To get back to customers especially those who made complaints/comments to ensure that complaint is resolved;

6. To prepare customer complaints' data base and submit monthly report in this regard to the Managing Director;

7. To take MD, Regional Sales Manager or Zonal Sales Manager in case of complaints of emergency nature;

8. To proactively move for customer feedback on company products and services to listen to customer's voice;

9. To prepare data base of customers who call and fill up feedback cards and keep them informed about new products/promotions etc.

10. To devise strategy whereby customer care section of company personally interacts with customers at company operated sales outlets;

مہارتیں

1. Excellent in Communication and Interpersonal skills;

2. Excellent in MS Office

3. Good analytic skills

4. Must have pleasant personality

5. Must be cool headed

نوکری کی تفصیلات

صنعت:

اشیائے خوردونوش

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

Multan Road, لاہور, پاکستان

جنس:

مرد

عمر:

24 - 36 سال

کم از کم تعلیم:

ماسٹرز

ڈگری کا عنوان:

MBA

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

3 سال (must have experience in customer care/services, preferably in industry)

اس سے پہلے درخواست دیجیۓ:

مئی ۱۱, ۲۰۱۵

تاریخِ اِشاعت:

اپریل ۱۱, ۲۰۱۵

Cakes and Bakes

اشیائے خوردونوش · 301-600 ملازمین - لاہور

پیروی کریں

Our company manufactures bakery products and sells through its own outlets with a brand name of Cakes and Bakes. The company has a long history in providing quality bakery products to its customers throughout Pakistan.