یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Head of Software Quality Assurance

ibex

ایک سے زیادہ شہر، پاکستان

درخواست بھیجیں

اپریل ۱۴, ۲۰۱۵ شائع ہوئی 1 نے دیکھا

REQUIRED QUALIFICATION and SKILLS:

· BS/BA degree in computer science, engineering or related discipline.

· Minimum of 9+ years of software quality assurance experience, to include a minimum of 3 years in a lead role or management position.

· Strong analytical skills and experience with implementation and administration of Software Quality Assurance metrics, such as defect profiles and performance to entry/exit criteria.

· Excellent problem solving, interpersonal communication and project management skills a must.

· Strong leadership skills that inspire team confidence and respect while motivating team members in a creative and effective manner.

· Must have a desire for achieving excellence in customer satisfaction, process and product quality and reliability.

· Strong understanding of different software development life cycles (waterfall, iterative) and contemporary software quality assurance processes and automated tools.

· Must have experience in managing and working with distributed team members.

· Must be extremely detail-oriented with respect to documentation and communication.

· Working knowledge of call center solutions is a plus.

· Experience of call center industry is desirable.

Supervisor and Technical Guidance

· Provides necessary definition, development and deployment of IBEX's quality assurance strategy.

· Directly supervises Quality Assurance Engineers and Testers including the preparation and delivery of staff performance evaluations and career development activities.

· Manages department and overall expectations pertaining to setting accurate schedules, costs and resources.

· Ensures delivery against QA department goals and objectives, i.e. meeting commitments and coordinating overall quality assurance schedule

Process Management

· Maintains product consistency throughout product cycle, to include the design, define and build phases through quality checkpoints and testing.

· Develop and manage quality assurance metrics for performance improvement of all teams.

· Implements ongoing quality improvement processes working with interdepartmental teams.

Project Management

· Manages the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates.

· Provides effective communication regarding issues, objectives, initiatives and performance to plan.

· Works with Product Managers and Engineering to develop project schedules and resource allocation models for QA related projects.

· Responsible and Accountable of flagging the timing of interdepartmental deliverables and the quality of their output.

Organizational Liaison

· Manages and responds to Software Quality Assurance issues with related groups such as Development, Database, Integration, and Support.

Quality Management

· Assures the viability, functionality and effectiveness of essential tools.

· Anticipates program release problems and takes corrective action, escalating as needed, to resolve and achieve commitments.

Production Support

· Troubleshooting and high tier support.

Documentation

· Establish and maintain policy for QA documentation.

· Reviews documentation before is sent out to Customers

مہارتیں

نوکری کی تفصیلات

صنعت:

بی پی او

شعبہِ افعال:

سافٹ ویئر اور ویب ڈویلپمنٹ

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

دوپہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

کراچی, لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

ڈگری کا عنوان:

BS degree in computer science, engineering or related discipline.

کیریئر کی سطح:

سربراہ شعبہ

کم از کم تجربہ:

9 سال (Minimum of 9+ years of software quality assurance experience, to include a minimum of 3 years in a lead role or management position)

کام کا اجازت نامہ:

Pakistan

اس سے پہلے درخواست دیجیۓ:

مئی ۱٦, ۲۰۱۵

تاریخِ اِشاعت:

اپریل ۱۴, ۲۰۱۵

ibex

بی پی او · More than 5000 ملازمین - کراچی, لاہور, لاہور

پیروی کریں

'ibex.' is is a public listed company on Nasdaq. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!