Job Responsibilities:

  • answer calls and respond to emails 
  • handle customer inquiries both telephonically and by email
  • research required information using available resources
  • manage and resolve customer complaints
  • provide customers with product and service information
  • enter new customer information into system
  • update existing customer information 
  • process orders, forms and applications
  • identify and escalate priority issues
  • route calls to appropriate resource
  • follow up customer calls where necessary
  • document all call information according to standard operating procedures
  • complete call logs
  • produce call reports

Skills and Qualification:

Minimum Bachelors and should have prior experience of working as a call center agent.

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
عمر:
22 - 35 سال
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
1 سال
اس سے پہلے درخواست دیجیۓ:
اکتوبر ۱۷, ۲۰۱٦
تاریخِ اِشاعت:
ستمبر ۲۰, ۲۰۱٦

Jubilee Life Insurance Company Limited

انشورنس / تکافل · More than 5000 ملازمین - کراچی

Jubilee Life Insurance Company Limited (NJI Life) is a subsidiary of the Agha Khan Fund for Economic Development (AKFED), Switzerland. It was incorporated in Pakistan on 29 June 1995 as a Public Limited Company under the Companies Ordinance 1984. Its share are quoted on the Karachi Stock Exchange. The Company started its business on 20 June 1996. Paid Up Capital of the Company is Rs. 627 million, which is the highest amongst public insurance companies in Pakistan. AKFED is active in the fields of Industry, Financial Services, Tourism Development and Infrastructure in South and Central Asia and sub-Saharan Africa. Some of the sister concerns of NJI Life in Pakistan are: The Agha Khan University Hospital New Jubilee Insurance Company (carrying out general insurance business) The Agha Khan Health Services Tourism Promotion Services (Chain of Sarena Hotels) First Micro Finance Bank Limited Habib Bank Limited The Agha Khan Education Services Focus Humanitarian Assistance JI Life enjoys competitive edge over the players in the market because of the highest paid-up capital amongst public listed companies in Pakistan, highest ratio of customer loyalty among all life insurance companies, uniquely designed plans for each individual customer, complete range of products for individual and corporate customers and backing of world's largest reinsurance companies. To be Pakistan's leading and most highly reputed life insurance company, enjoying the confidence and trust of its Shareholders, Policyholders, Business Partners and the Communities in which it operates. Within a decade, JI Life has been able to make over 35,000 individual customers and over 650 corporate customers covering over 500,000 lives in total. JI Life's presence in Pakistan is virtually in every major city with multiple branches at many locations. The network of branches and sub-offices is located at Bahawalpur, Badin, Faisalabad, Ghotki, Gujranwala, Gujrat, Hyderabad, Islamabad, Jaccobabad, Jhelum, Karach

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روزی پریمیئم کو آزمائیں

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