یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Senior Customer Support Executive

Lootlo pk

دسمبر ۱٦, ۲۰۱۴ شائع ہوئی

Lootlo.pk is looking for Senior Customer Support Executive

Description:

1) Looking after a team of 6-7 people handling incoming and outbound calls with experience of managing such team for a minimum of 3 years

2) Must be smart, confident and fluent in english speaking;3) Must be a trouble shooter, solution finder, energetic and ready to take challenges

4) Capable of training customer support team with the standard protocols and ensuring minimum complaints on ethical behavior from customers

5) Responsible to look after all incoming complaints on email or SMS where complaints are being ticketed and responding to customers instantly and help them in resolution of their complaints by giving them a call and similarly replying them on email / SMS

6) Reviewing online chat and ensuring that responses to customers are adequate

7) Responsible to achieve the given KPI by the management

8) Must have patience and tolerance to bear customers annoyance and respond them to satisfy their concern.

مہارتیں

- Fluent in speaking English and having good English drafting and writing skills.

- Must be capable to handle multiple complaints on emails as well as on SMS at a time and have an attitude of feeling customers’ pain

- Having knowledge of MS office will be an added advantage

- Helping customers in tracing their order or resolving their complaint;

- Having an attitude like a Trouble shooter and problem solver

نوکری کی تفصیلات

صنعت:

خدمات

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

Clifton, کراچی, پاکستان

جنس:

کوئی ترجیح نہیں

عمر:

20 - 35 سال

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

3 سال

کام کا اجازت نامہ:

Pakistan

اس سے پہلے درخواست دیجیۓ:

جنوری ۱٦, ۲۰۱۵

تاریخِ اِشاعت:

دسمبر ۱٦, ۲۰۱۴

Lootlo pk

خدمات · 51-100 ملازمین - کراچی

پیروی کریں

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