To assist & provide IT support to SBASSE faculty and SBASSE staff through the SBASSE IT Helpdesk.

Main Responsibilities

  • Troubleshooting IT software and hardware problems at the Helpdesk and around the SBASSE complex, individually or as a team.
  • Installation of different operating systems including Windows, MAC and Linux platforms.
  • Installation and trouble-shooting of scientific software used in SBASSE.
  • Provide IT support to SBASSE faculty and staff. Help walk-in users.
  • Taking phone calls, logging and assigning tickets at Helpdesk (Service Desk) and facilitating appropriate solution to the users after office hours and on weekends. Closure of all assigned tickets.
  • Help in creating FAQ of common technical support related issues.
  • Escalate the extra-ordinary/attention requiring calls.
  • Following up calls in progress.
  • Client end support for System Center Configuration Manager (SCCM).
  • Coordination with IST department and IST staff as and when required.

مہارتیں

Troubleshooting expertise of common problems of different op

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
1 سال
اس سے پہلے درخواست دیجیۓ:
اکتوبر ۲۲, ۲۰۱٦
تاریخِ اِشاعت:
ستمبر ۲۱, ۲۰۱٦

LUMS-Lahore University of Management Sciences

تعلیم و تربیت · 1001-1500 ملازمین - لاہور

The Lahore University of Management Sciences (LUMS), established in 1985, is one of the largest universities in Pakistan. It offers undergraduate, graduate and post-graduate programmes through its five schools: Suleman Dawood School of Business, Mushtaq Ahmad Gurmani School of Humanities and Social Sciences, Syed Babar Ali School of Science and Engineering, Shaikh Ahmad Hassan School of Law and Syed Ahsan Ali and Syed Maratib Ali School of Education.

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
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