خلاصہ

Why Muhammad Bilal?
Detail-oriented, results-driven finance & accounting professional with more than 8 years of experience in Banking, Customer Experience, retention, Customer Value Management with the ability to conceptualize, Accounting, Financial management, Business planning & Analysis and Account reconciliations. Adept at designing robust financial model and reports to facilitate executive-level decision making. Providing effective assistance to representatives in support operations oversight and program management with clear accountability.
Possesses strong analytical skill with demonstrated ability to streamline business operations that drive growth, increase efficiency and achieve bottom-line results. Focused on maintaining high level of accuracy, efficiency and customer services.
Seasoned financial expert, recognized for sound decision-making abilities, business acuity and problem solving skills. Organized individual with demonstrated expertise in financial systems, accounting operations; possesses uncanny ability to collaborate effectively with business managers to resolve variance, refine forecasts and opportunities for improvement.
Persuasive and concise communicator, experienced in dealing with all levels of management in varied industries and coaching subordinates for greater productivity. Skilled individual, able to resolve conflicts and overcome obstacles with prowess for the smooth execution of projects; detailed oriented, having ability to plan, organize, prioritize work effectively.

پراجیکٹس

Assignments given as per Senior Management completed on time

تجربہ

کمپنی کا لوگو
Senior Officer Sanction Screening NTB
MCB Bank Limited
دسمبر ۲۰۲۰ - موجودہ | Lahore, Pakistan


کمپنی کا لوگو
Senior Officer Sanction Screening
MCB Bank Limited
دسمبر ۲۰۲۰ - اپریل ۲۰۲۴ | Lahore, Pakistan

کمپنی کا لوگو
Senior Officer PF & TBML, CFT
Allied Bank Limited
اکتوبر ۲۰۲۰ - دسمبر ۲۰۲۰ | Lahore, Pakistan


کمپنی کا لوگو
Senior Officer Due Diligence (HRC) - Compliance Group
Allied Bank Limited
اکتوبر ۲۰۱۹ - اکتوبر ۲۰۲۰ | Lahore, Pakistan


کمپنی کا لوگو
Officer Proscribe Screening - Compliance Group
Allied Bank Limited
نومبر ۲۰۱۸ - اکتوبر ۲۰۱۹ | Lahore, Pakistan

 Possesses a working knowledge of Bank Secrecy Regulations, Fair Anti-Money Laundering & Combating the financing of terrorism Laws.
 Attend queries received from the Correspondent bank regarding remittances and screening all the customer or institution involved in the transaction.
 Screening High-Risk countries credentials if the transaction involves in it through Compliance Link, OFAC sanction list, UN sanction list.
 Reviewing or taking due diligence of documents which involves establishing a new relationship between the correspondent bank.
 Initiates investigations when possible non-compliance takes place within the institution.

کمپنی کا لوگو
Customer Care Officer
Careem Pakistan
مئی ۲۰۱۸ - اکتوبر ۲۰۱۸ | Lahore, Pakistan

 Serves customers by providing product and service information, resolving product and service problems.
 Clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
 Resolve the query with specified SLA, obtain C-Sat level as per defined by company.
 Maintaining AHT of every complaint.
 Communicate with leadership on daily basis which is based in Careem Dubai Headquater.

کمپنی کا لوگو
CD Incharge / Incharge Operations
Meezan Bank Limited
جنوری ۲۰۱۵ - اکتوبر ۲۰۱۷ | Lahore, Pakistan

Supervision Level

کمپنی کا لوگو
Senior Operation Officer
Meezan Bank Limited
اگست ۲۰۱۳ - جنوری ۲۰۱۵ | Lahore, Pakistan

Operations Look after

کمپنی کا لوگو
Chief Cash Officer
Bank Alfalah Limited
مارچ ۲۰۱۱ - اگست ۲۰۱۳ | Lahore, Pakistan

کمپنی کا لوگو
Assistant Accountant
Matech Co.
اکتوبر ۲۰۰۳ - جنوری ۲۰۰۵ | Lahore, Pakistan

تعلیم

Virtual University of Pakistan
ماسٹرز, , MS/MBA in Finance‎
Internet Applications
فی صد 64%
2011
University of the Punjab
بیچلرز, , B.Com‎
Commerce
فی صد 58%
2006
LAHORE BOARD
انٹرمیڈیٹ / اے لیول, , I.C.S‎
Computer Science
فی صد 52%
2002
Cathedral Higher Secondary School Lahore
میٹرک / او لیول, , Matric in Science‎
Science
فی صد 68%
2000

پیشہ ورانہ مہارتیں

متوسط 4 Knowledge of Taxation
ماہر Aftersales Skills
ماہر Analytical Skills
ماہر Backend Operations
متوسط Branch Support.
متوسط Business Knowhow
ماہر Client Aquisition
ماہر Compliance
ماہر Compliance Analysis
ماہر Compliance Assurance
ماہر Conservation Awareness
ماہر Cooordination Skills
ماہر Critical Thinking
ماہر Customer Relationship
ماہر Due Diligence
ماہر Effective
متوسط Financial Accounting
ماہر Financial Analysis
ماہر Financial Audit Compliance
متوسط Financial Service Management
ماہر Fluency in Bengali
ابتدائی Funds Managment
ماہر Handling Assignments
ماہر Informtion Collection
ماہر Inspections Implementation
ماہر Internal Audit Command
ماہر Internal Controls
ماہر Interpersonal Leadership
ماہر Japanese Teaching
ماہر Lead in
ماہر Multitasker
ماہر ODN Dev
متوسط of Financial Management
متوسط Oral Written and Communication
ماہر Presentation Skills
ماہر Production Quality Monitoring
متوسط Pursuing News Stories
ماہر Quality Control Processes Command
ماہر Reasrch and Development
ماہر Record Keeping
متوسط Report Writing Skills
ماہر Revenue Analysis
متوسط Risk Management Skills
ماہر Sales / Functions
ماہر Sales Operations
متوسط Selling Capabilities
ماہر Serving Sales
ماہر Strong Analytics
ماہر Strong Communication
ماہر Teller Services

زبانیں

ماہر اردو
ماہر انگریزی