خلاصہ

Skilled IT professional with expertise in network design, installation, and management, specializing in Industrial PC setup, kiosk mode, and remote monitoring. Proficient in managing LAN/WAN environments with Cisco technology and implementing VoIP solutions. Experienced in increasing network uptime through system upgrades and proactive maintenance. Strong background in firewall installation, including Cyberoam and Sophos, ensuring secure and efficient infrastructure.

پراجیکٹس

Industrial PCs Installation at Kohinoor Textile Mills
Complete a project of Surveillance System at Sabroso Processing Plant

تجربہ

کمپنی کا لوگو
IT SUPPORT OFFICER
Kohinoor Textile Mills (Raiwind Division)
فروری ۲۰۲۱ - موجودہ | Raiwind, Pakistan


experties in designing and configuration of network systems, ensuring a reliable and high-performing infrastructure.
Installed and managed Industrial PCs in kiosk mode with remote screen monitoring capabilities.
Skilled in helpdesk operations and network management, successfully overseeing projects from planning through completion.
Expert in managing LAN/WAN environments, utilizing Cisco switches and routers for reliable connectivity.
Developed and implemented VoIP systems in multiple labs, addressing diverse organizational needs.
Expanded network support to accommodate 150 users, boosting productivity and communication.
Improved network uptime from 90% to 99% through proactive maintenance, system upgrades, and user training.
Strong experience in installing firewall operating systems, including Cyberoam and Sophos.

کمپنی کا لوگو
Technical Support Officer
Wateen Telecom Limited
ستمبر ۲۰۱٦ - موجودہ | Faisalabad, Pakistan

Planning, designing, and configuring of Network, wireless networks and systems.

Configuring & installation of Desktops, Laptops, Workstations, Tablets, Mobile devices, Wireless routers, Access points, firewall (Pfsense) multi-function printers.

Installation, Configuration & Monitoring of CCTV Cameras & DVR.

Analyzing, evaluating, troubleshooting and monitoring network infrastructure including IP settings, Patch Cabling, termination of Ethernet to ensure networks are configured to operate at optimal performance.

Installing and configuring computer hardware operating systems (Windows & Linux) applications & devices as printer, photocopier, fax, scanner etc. Prepare, manage and maintain the Computer system and hardware related Issue.

Desktop Support, hardware troubleshooting include of local and remote users. Setting up new users' accounts and profiles, Email utilities configuration, troubleshooting and dealing with password issues.

کمپنی کا لوگو
IT Executive (Network & System Support)
Sabroso
دسمبر ۲۰۱۹ - فروری ۲۰۲۱ | Faisalabad, Pakistan

Planning, designing, and configuring of Network & in house servers
Installation & Configuration of Wireless APs Like Dlink, TPlink, Linksys, Cisco (WAP131), etc.
Install, configure, and maintain network services, equipment and devices.
Installation, configuration & Management of PFsense Firewall.
Managing Virtualization like Hyper V, Esxi & VMware.
Provide support to remote locations.
Excellent Command on surveillance system (Complete a Project of 128 IP Based CCTV Cameras)
A Sound Knowledge of Issabell (Unified Communication open Source PBX System for IP Phone and also Soft Phone)
Configuring & installation of Windows, Disk Cloning & Imaging.
Monitoring Computer, Networks and systems for performance Improvement.
Set up user accounts, permissions and passwords.
Resolve problems reported by end user
Define network policies and Restriction.

کمپنی کا لوگو
Asst.Officer IT
Masood Textile Mills
اگست ۲۰۰۹ - اگست ۲۰۱٦ | Faisalabad, Pakistan

Managed an environment with Windows Server 2008 R2 and Windows Server 2003 servers (AD DS, DHCP, File Services, Print Services.

Configuring & installation of Desktops, Laptops, Workstations, Tablets, Mobile devices, Wireless routers, Access points, Network multi-function printers, Barcode printers.

Maintain the Computer system and hardware related Issue.

Installing, Configuring Windows Terminal Services for Custom IT related Applications.

Provided desk side, phone and emails support for over 70 computer users which resulted in high computer uptime and high customer productivity.

Supporting various applications based on the departments.

Check and update antivirus on weekly basis. Resolve technical problems with LAN and WAN

تعلیم

Virtual University of Pakistan
بیچلرز, BSc, Bsc Computer Science‎
BSCS
CGPA 2.7/4
2024
Aptech Computer College
سرٹیفیکیشن, MCSE‎
Communication Networks, Computer Networks and Communication, Wired and Wireless Networks
مکمل
2016
Aptech Computer College
سرٹیفیکیشن, CCNA‎
Computer Network
مکمل
2015
islamia college faisalabad
انٹرمیڈیٹ / اے لیول, , I.C.S‎
Computer Science
2008

پیشہ ورانہ مہارتیں

ماہر Trouble shooting
ماہر administer troubleshoot network devices
متوسط and monitoring virus protection software email
متوسط CCTV handing
ماہر Cisco
متوسط Empathy
متوسط firewalls
ماہر hardware
ماہر hardware system
ماہر IT Support
ماہر Mcse
ماہر Netowrking hands on
ماہر Network and Data Center Technologies
ماہر Networking
ماہر Protocols
متوسط Routers
ماہر Routing & switching
متوسط software
متوسط switches controlle
ابتدائی Ability to deal WAPs
ماہر Accounts Adminstration
ماہر Accounts Management Skllis
ماہر Active Directory
ماہر Basic knowledge about Computer Programs
ابتدائی Biometrics
ماہر CCNA
متوسط CCNP
متوسط Cisco
ماہر Cisco Certified
ماہر Computer Network Operations
متوسط Conferring network users to solving existing
متوسط Configuration
ماہر Configuring
متوسط Conservation Awareness
ماہر consoles to monitor performance of networks
ابتدائی Control Points Knowledge
ماہر Coordinating computer network access and use.
ماہر deep knowledge of application transport & network
ماہر Electrician Projects
ماہر End user support: L1 & L2
ابتدائی ESXi
ماہر Excellent speaking skills in the target language
ابتدائی Export Consignments Management
متوسط Firewall
ابتدائی Good English Communication
ابتدائی Good Oral & Written English
ابتدائی Handling Assignments
متوسط Hardware Command
ماہر Hardware Installation
ماہر Help Desk Support

زبانیں

ماہر انگریزی
ماہر اردو

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