·        Installation and Configured POS (Cash Register System) for all upcoming stores. (Company and Franchise Store)

Installation of Desktop Computer and also configured store DVR with cameras along with online access.(Company and Franchise Store)

·        Configuration of Time attendance machine and install the software and add store staff data. (Company and Franchise Store)

Coordinate with franchisee and discuss the store IT setup (as per company standard) Monitor store CCTV cameras on daily basis.
Setup local area network and connection to the internet. (Head Office)

·        Create User domain (Head Office/Stores)
·        Provide problem-solving services to network user. (Head Office)
·        Troubleshoot user end problems on daily basis. (Head Office/Stores)
·        Support, monitor and analyze desktop computer and network.(Head Office/Stores)
·        Implement network traffic and security monitoring software and optimize server performance. (Head
Office/Stores)

Install JPOS software on store cash register machines.

·        Monitor internet usage on weekly basis. (Head Office/Stores)

Manage IT asset inventory sheet in soft and hard copy form.(Head Office/Stores)
Troubleshoot stores POS machines issues on daily basis.

·        Manage LAN/WAN connectivity through maintenance and troubleshooting of routers, switches, hubs, network cards, and dial up networking. (Head Office).
·        Install Adobe Photoshop CS6 and illustrator software’s on marketing and architect system (Head Office).

Weekly store’s inspection and solve IT relevant issues.


Managing Firewall for Fortinet also block websites, games and torrent. 

 

Troubleshooting of IT hardware and software.
User creation from DC server.
User Services.
Switch configration.
Network troubleshooting.
Works on JIRA,GIMA,GICA.