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خلاصہ
To continue towards the development of a dynamic organization where opportunities to grow both personally and professionally are ample and where I can utilize my skills effectively and efficiently.
پراجیکٹس
تجربہ
NOC FO Engineer
• O & M Huawei Safe City Project, Lahore
• Monitoring the Core network (site level network and LTE-A) through NMS
(eSight, NetEco, IVS and eOMC).
• Remote Support to On-site Engineers during Installations and troubleshooting.
• Provide layer 1, 2 and 3 support and troubleshooting through Calls and E-mails.
• Network Complaint Registration, Process and Operation and closing of users complaints through CRM.
Customer Service Executive
• To provide technical support.
• Troubleshooting and configuration of network.
• O & M of Huawei, ZTE and Alcatel DSLAM/MSAN/MSAG.
• Fault Management through Telnet/SSH for layer 2 nodes.
