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خلاصہ
To pursue a successful career in a challenging environment by utilizing my technical and professional skills and profound knowledge for the achievement of organization's goal.
پراجیکٹس
تجربہ
Intern
Currently assisting Software Development Team as intern on different projects at Port Qasim Authority
Intern
Internship responsibilities at Technical Support Department, Cybernet
• Diagnosing, analyzing and troubleshooting issues with IP/Data/MPLS VPN customers
• Diagnosing and identifying network, domain, mails, DSL, radio link and satellite issues
• Escalation of issues to concerned department and ensure closure of tickets via email/phone
• Activation and configuring network components
• Resolving customer issues on priority basis
• Satisfying customer by providing efficient after-sales services
