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خلاصہ
I bring along more than 15 years of HRM-L&D and General Administration cross-functional experience in different sectors of MNCs like Total Facilities Management, Telecom, Retail Sales, Manufacturing, Energy Solutions and FMCG. with an excellent set of leadership skills and commitment, I believe I would make a significant contribution towards the benefit of your company.
I have a highly accomplished career with a clear and traceable record of success in field of HRM-L&D and General Administration. With my post graduation degrees under my belt from a recognized Universities , I am fully capable of running successful Operations and HR Management projects keeping in view the best practices for smooth operations.
My key skills comprise HRMS/HRIS Software Modules in Oracle, SAP, Microsoft Dynamics NAV, Focus and Concept ERPs, General Administration, Talent Acquisition, Resource Optimization, Operations Management, Procurement, Vendor Management, Leadership Support, People Management, Strategic HR Planning, Budgeting/Cost Control, Team Building, Communication Skills and Liaison & Coordination, Compensation & Benefits, Health & Welfare Benefits, Training & Development, Records Management, Health & Safety, Succession Planning, Employee Relations & Retention, Ensuring Legal Compliance and Labor Relations.
I have been engaged with prestigious organization like Desert Group (A Group of Companies), Farnek Services LLC (Al Naboodah Group), Zero Five Zero Telecom (050telecom) Etisalat Channel Partner where I was responsible for spearheading Administration and Operations Management Division Projects implementation and work closely with the Executive Management.
Attached is my resume which showcases my progressive experience and successful track record. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles.
As such I would welcome an interview and hope to hear from you soon.
پراجیکٹس
تجربہ
HR & Administration Manager (HR Generalist)
• Managing entire range of HR functions – Human Resource Planning, Talent Acquisition , Industrial Relations, Performance Management, Employee Service Conditions, Safety, discipline, Grievances handling, legal and statutory matters, Liaison, Training & Development,
• Planning, development, implementation and monitoring of HR policies, procedures and systems to support achievement of business objectives and ensure all policies and procedures are in line with local laws
• Review and propose amendments and additions in Policies and Procedures as needed
• Provide staff the necessary guidance and elaboration on HR policies in place
• Assist management in recruiting staff - this includes Add placement, checking application forms, shortlisting, calling, interview scheduling
• Maintain and keep record of attendance, leave applications, update leave management and other compensation related tasks
• Assist management in preparing monthly payroll and salary disbursements
• Monitoring general administration of the company for smooth operations
• Preparing routine letters, reports, memorandums, circulars and other correspondence
• Briefing of compliance issues to staff members and driving the issues to closure
• Following up on payments of electricity, water supply, telephones and other utilities
• Coordinate with government authorities regarding various HR, Admin and Tax matters
• Be flexible by adjusting to evolving rules and regulations and perform other HR and Admin related tasks as requested by the management
Assistant Manager-HR & Administration
• Successfully reduced the Outsourcing Management cost by trimming down the Outsourcing supplier from 22 % to 10 % in Security Guards & Cleaning Services Divisions with the help of Divisional Heads.
• Designed, aligned and implemented the Outsourcing Management Policy and all HR Policies according to the organisation’s business objectives and HR project management.
• Designed and implemented transfer process, procedure and timeline for shifting the outsourced employees from old suppliers to new suppliers. It reduced 7 % of the total cost.
• Designed and implemented retention and communication management system to ensure continued engagement of outsourced employees.
• Reviewed and get approved Outsourcing Management Agreement and renewals between supplier and the Organisation.
• Analyzed and recommend compensation & benefits in alignment to department’s budget. It reduced 3 % of the total payroll.
• Handled and resolved all payroll, payment and people Management issues. With the help of proper complaint follow up procedure, 37 % complaints were reduced in 6 months timeline.
• Handled and resolved recruitment related issues on visa for Critical Nationalities and timely deployment.
• Partner with Procurement Department, Delivery Service Department, Admin Department and Outsourcing Companies for the Management of Outsourced Employees.
• Prepared studies and reports on special projects as per management instructions. Prepared the related plans and follows up on the proper implementation.
• Assessment of staff performance and KPIs, suggests trainings as requested through PM. Investigates comments raised by employees in the performance review for proper action taking.
• Prepared warning notifications, appreciation letters. Investigates and makes sure all supporting documents/emails are present.
• Ensured that employee training records are updated accordingly after every training.
Assistant Manager- HR & Administration
• Supported Group HR Manager in delivering an effective and compliant HR services.
• Provided day to day support to Group HR Manager and HR team members in (Coaching, counseling, career development, disciplinary actions and any other HR related issues).
• Provided support and guidance for all employees in regard HR policies & procedures.
• Worked alongside with the Group HR Manager to achieve organisation goals in regard to recruitment, induction and training.
• Maintained in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensure compliance.
• Supported to Group HR Manager in regards to the recruitment and selection process ensuring compliance with HR policies.
• Superintend and supported HR ERP system as and when required.
• Monitored and reviewed of job descriptions to ensure consistency and alignment with job roles within the business as per organisation objectives.
• Managed and resolved complex employee relations issues by conducting effective, thorough and objective investigations.
• Aligned with business managers to identify training needs for business units and individual employee Personal Development Plans.
• Participated in evaluation and monitoring of success of training programmes and follow-up to ensure training objectives are met.
• Actively committed and accountable for compliance to the Health, Safety & Environmental policies, operating procedures and compliance to local legislation including external and internal audits.
• Any other duties considered related essential for effective operations and service as instructed by the Group HR Manager.
