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خلاصہ
I would like to work for an organization where I become a part of its teamwork and have equal opportunities for all employees. I believe in teamwork and begin a team player I always try best to become a part of my team.
پراجیکٹس
تجربہ
General Banking Officer
Marketing & Customer Services Experience
•Identify and asses customer’s needs to achieve satisfaction level
•Cross-Sell (Credit Cards, Insurance, Auto Loan & SME (Small Medium Enterprises) Financing)
• Handle customer complaints; provide appropriate solutions and alternatives within the time limits
•Develop and implement a marketing strategy
•Monitor and report on competitor activity
•Build sustainable relationships and trust with customer accounts through open and interactive communication
•Provide accurate, valid and complete information by using the right methods & tools
•Excellent communication and presentation skills
•Ability to multi-task and time effectively
•Overseeing and developing marketing campaigns
•Coordinating internal marketing and an organization’s culture
•Providing the highest level of personalized services to Customers.
•Managing daily workflow and ensure efficient, accurate and timely processing of transactions.
•Efficiently handling the administration of branch regarding Services Quality
General Banking Experience
•Knowledge about T24 Temenos (Core Banking Solution Software) and Flex Cube (Banking Solution)
•KYC (Know Your Customer) AML (Anti Money Laundering) & CFT
•Saving Certificates issuance and Maturity payment
•Managing Inward, Outward, Intercity Clearing and OBC, Preparation of RTGS (Real Time Gross Settlement)
•Handling operation activities Internal/Online local remittances and Foreign remittances (Western Union)
•Issuance and Cancellation of Negotiable Instruments (Banker’s Cheque, etc)
•Monthly Proof balancing reporting of GL Heads
•Account Opening procedure
•Activation of Dormant Accounts and Stop Payment
•Arrange prior approval of the branch’s monthly expenses from concerned departments
•Preparation of Audit and make compliance of certain observations
Trade Department Experience
•An Idea about Letter of Credit Procedure, Bank Contracts & Bank Guarantee
•UCP 600 and Inco Terms
•Foreign Remittance Money Gram processing and Monthly Reporting (ITRS.S1, S4and S6)
•Implementation of procedures lays down by Central Bank and as per Bank’s internal policy.
•Open Account Documentation and Payment
•Advance Payment Settlements
•Contract Establishment (Import & Export)
Counter Services Officer
Customer Services
Operational Work
Trade Finance
Retail / Consumer Banking
Administration
Quality Control
Personal Banking Officer
Customer Services
Operational Work
Trade Finance
Retail / Consumer Banking
Administration
Quality Control
Internee
Operations Work
