Greeting and Welcoming: Welcome visitors warmly, determine the nature of their business, and announce their arrival to the appropriate personnel.
Answering Calls: Manage incoming calls on a multi-line phone system, direct calls to the appropriate individuals, and take messages when necessary.
Handling Correspondence: Sort and distribute incoming mail and coordinate outgoing mail, packages, and deliveries.
Scheduling: Maintain appointment calendars, schedule meetings and appointments, and arrange conference rooms as needed.
Administrative Support: Provide administrative support to various departments, such as typing documents, filing, photocopying, and organizing paperwork.
Customer Service: Assist clients, customers, and visitors with inquiries, provide information about the company and its services, and direct them to the appropriate resources.
Maintaining Office Appearance: Ensure the reception area is tidy and presentable, with all necessary stationery and materials stocked.
Handling Basic Queries: Address general inquiries about the organization, its products, and services, or direct inquiries to the appropriate personnel.
Recording Information: Maintain records and databases, update contact lists, and ensure accuracy of information