یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Manager CoE (Center of Excellence) – Middleware

Telenor

اگست ۲۸, ۲۰۱۴ شائع ہوئی 4 نے دیکھا

Position Related:
Telenor GSS IT Operations is undergoing re-structuring. The key objectives are

Professionalization of GSS IT Operations as part of Industrialization journey within Group
Industrialize the GSS Pakistan Global IT Service (GIS) delivery and move from staff augmentation model to a managed service delivery model,
Building and securing key capabilities and competencies for Group in a captive delivery center in GSS Pakistan, in a global delivery model with
IT Operations (in Norway) responsible for strategic and tactical management of GSS’ IT Portfolio
IT Service Integrator (in Pakistan)- New organization, specializing on ITIL process and ensuring quality delivered by vendors and CoEs, fully offshored and SLA-based,
Centre of Excellence (in Pakistan)- State-of-art organization of development delivery centers in specific functional domain

CoE Manager will have overall SPoC for Service Development in terms of establishing new services or updating existing services. The CoE Manager is accountable and responsible, for the Center of Excellence scope related to Service Development for Oracle Middleware (SOA and IAM) domain.

Goals

Responsible for managing the deliveries from CoE on agreed SLA’s
Responsible and accountable for oversight and well-functioning coordination with vendors / service providers on the service development

Your Typical day at work

Plan and manage the deliveries from development team
Stakeholder management internally towards GSS and also towards the vendors.
Responsible and accountable for oversight and well-functioning coordination with vendors / service providers on the service development
Support strategy and portfolio lead in GSS ITO in capacity planning and management
Build up and maintain COE domain specific capabilities according to industry best practices and aligned with GSS strategy
Assist in establishment and execution of specific application roadmap (supporting head of portfolio in IT Operations)
Competence, capacity and demand management planning for CoE
Collaborate with IT Portfolio lead and ongoing initiatives
Ensure compliance with GSS architectural and security guidelines, and ITSM processes
Recommend changes to services, solution architecture and processes for the services provided by GSS to its customer
Act as SME on product and process specific to Telenor.
Reporting on basis of defined SLA and KPIs to ITO for ongoing initiatives.

Eligibility Criteria

Education:

Bachelor’s degree or higher in IT/Engineering/Computer Sciences or similar
Relevant certification in the tool and technology will be a plus

Work experience:

Solid experience of managing IT teams
Extensive experience within IT development, demand and capacity management
Should be experienced in Shared Services deliveries
Experience with working in multinational teams and multinational companies
Experience with leading IT development teams specifically, with strong understanding of end-to-end lifecycle would be a preference
Experience or exposure to CoE structures and methodologies would be preferred
Stakeholder / vendor relationship at operational/tactical levels

Potential Career Path:

Cross fucntional – Manager for other fucntional CoE
Veritcal – Head of CoE
Opportunities in similar role in TP locally and GSS and Telenor group globally

Functional Skills / Knowledge Areas:

Excellent communication and presentation skills – at all levels in organization
Structured and self-driven, with a focus on deliveries and methodology
Be able to work guide and become a mentor within CoE domain/scope
Strong conceptualization ability and strong visual communication ability
Flawless and fluent in English, written and spoken.
Ability to travel.
Ability to work within multiple time zones and diverse culture.

نوکری کی تفصیلات

صنعت:

ٹیلی کمیونیکشن/آئی ایس پی

شعبہِ افعال:

عملیات

کل عہدے:

1 اشاعت

نوکری کی قسم:

مستقل

محکمہ:

GSS IT

نوکری کا مقام:

اسلام آباد, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

ڈگری کا عنوان:

Bachelor’s degree or higher in IT/Engineering/Computer Sciences or similar

کیریئر کی سطح:

سربراہ شعبہ

کم از کم تجربہ:

4 سال

کام کا اجازت نامہ:

Pakistan

اس سے پہلے درخواست دیجیۓ:

ستمبر ۱۱, ۲۰۱۴

تاریخِ اِشاعت:

اگست ۲۸, ۲۰۱۴

Telenor

ٹیلی کمیونیکشن/آئی ایس پی · 1-10 ملازمین - اسلام آباد

پیروی کریں

Telenor Pakistan is one of the leading mobile communication service providers in Pakistan with state-of-the-art network, strong brands and the largest service portfolio. The company strives to provide an environment of openness, equality and independence for dynamic individuals to help realize their true potential. Telenor Shared Services Pakistan (TSS Pakistan) is an offshore service centre of TSS Norway. The objective of setting up this company is to strengthen global synergies in shared services, processes standardization and centralization of operations, service delivery industrialization by leveraging labor arbitrage. TSS Pakistan is providing offshoring services to TSS Norway and other Business Units within Telenor Group broadly in the areas of IT development, IT support services, Finance & Accounting transactional services and Customer management services.