。该工作已被公司管理人员暂停申请，不再接受简历投递
- Installing and configuring computer hardware operating systems and applications;
- Monitoring and maintaining computer systems and networks;
- Talking staff or clients through a series of actions, either face-to-face, remote sessions or over the telephone, to help set up systems or resolve issues;
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
- Replacing parts as required; Market visits where required.
- Providing support, including procedural documentation and relevant reports;
- Following diagrams and written instructions to repair a fault or set up a system;
- Supporting the roll-out of new applications;
- Setting up new users' accounts and profiles and dealing with password issues;
- Responding within agreed time limits to call-outs;
- Working continuously on a task until completion (or referral to third parties, if appropriate);
- Prioritizing and managing many open cases at one time;
- Rapidly establishing a good working relationship with users and other coworkers.
- Testing and evaluating new technology;
- Conducting electrical safety checks on computer equipment and manage inventory.
.
技能
• The ability to think logically;
• A good memory of how software and operating systems work;
• Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
• The ability to work well in a team;
• Problem solving skills;
• A strong customer focus;
• The ability to priorities workload;
• Attention to detail.
• Should have own conveyance
• A good memory of how software and operating systems work;
• Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
• The ability to work well in a team;
• Problem solving skills;
• A strong customer focus;
• The ability to priorities workload;
• Attention to detail.
• Should have own conveyance
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