• Experience in SONUS
  • Idea on Asterisk as well
  • Good knowledge of SIP & H.323 Protocol, Call Flow, Cause Codes, VOIP Codecs.
  • Knowledge/HANDS ON EXPERIENCE of Session Initiation Protocol (SIP), H.323, SDP, RTP, RTCP, TCAP & SS7 protocol suit.
  • Experience on at least 2 SBC's like Sansay, Nextone, Sonus, VOS, Portaone, Veraz, Acme Packet etc.
  • Master in troubleshooting VOIP Issues, Proficient with tools like Wireshark.
  • Hands on knowledge on Nextone/ Sansay / Other SBC's (Provisioning/Troubleshooting/ Supporting etc.)
  • Responsible to execute and provision interconnection of Supplier of Voip routes and Customers
  • Responsible to test the quality of the route, provide QOS report
  • Proficient in producing technical documentation related to change control processes and root cause assessment.
  • Understanding of wholesale telecom billing will be an added advantage
  • To provide resolution of issues & maintain high quality standards of support
  • End-to-End ownership of resolution of issue raised by the customer.
  • Troubleshooting and resolution of customer issues raised - proactive / reactive.
  • Knowledge of any network monitoring tool (like Zenoss) and troubleshooting network alerts.
  • Monitor and maintain space usage, connectivity problems on both Linux and Windows servers.
  • Knowledge of Linux and Windows Operating systems.
  • Database experience (MySql/SQL Server).
  • Experience with any ticketing management systems.
  • Experience in working on Asterisk VOIP PBX preferred. Past programming experience is a plus.
  • Strong knowledge of Excel and MS Access.
  • Excellent written and verbal communication skills. Must be able to support International customers and interface with executive management.
  • Follow-up with various teams external and internal.
  • To work in shifts

工作详细内容

全部职位:
3 发布
工作类型:
工作地址:
性别:
没有偏好
最低学历:
学士
职位等级:
资深专业人员
经验:
1年 - 3年
工作许可:
Pakistan
在之前申请:
Jan 19, 2015
发布日期:
Dec 19, 2014

Naxla

· 1-10 员工 - 卡拉奇

Naxla is a an international based high-tech next-Generation IT organisation service provider focused in international telecommunications industry catering to wholesale global voice trading markets. Routing traffic within in and out our global partners through our International POPs.

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