- Particpitated in workshops, seminars and tranings conducted by British Council for IGCSE, O & A Levels and ACCA.
- Overseeing implementation of all rules & regulations and following guidelines intoduced by British Council.
- Worked as an acting assistant to Supervisor.
- Invigilating given rows, distributing and collecting papers, monitoring discipline and completing given tasks like making seating plan, dispatching papers, and maitaining record file of the exam.
- Worked as a scriber for a fully-disabled student and managed respecitve supervision of under 18 candidates.

- Ability to generate content in a clear and precise manner with proofreading, paraphrasing and grammar checking.
- Wrote, edited, collected and updated necessary web content data for advertisement of the product.
- Condensed large amounts of technical information and write/edit quality content in academic writing.
- Writing and managing plagiarism free assignments and solving labs outsourced by students in European colleges and universities.

Responsibilities & Duties:
HR Assistant:
- Plan and conduct all HR and employee recruitment process (receiving request, reviewing job description, screening potential applicants, scheduling appointments, contacting and inviting them for interviews, preparing & managing employment & experience letter, job application forms).
- Writing up offers of employment letters and job descriptions for advertising vacancies.
- Liaising & negotiating with recruitment agencies.
- Maintaining HR records/files, employee information and accurately updating their personnel files database and ensuring that all confidential employee information material is handled appropriately.
- Assisting HR manager and providing effective adminitrative support on HR issues.

Customer Sercvices Representative:
- Managed to maintain records of customer interactions, transactions, complaints, comments as well as actions taken/follow ups, process orders, forms and applications and other related details in Computer Systems through continuous monitoring.
- Served as a basic point of contact for customers and responsible for interacting with the clients and solving/handling their queries and customer support issues via calls and mails.
- Ensured and provided timely responses to clients, evaluate their needs and follow-up to identify/resolve their complaints/queiries in professional manner to determine best options.
- Consistently improves customer satisfaction through resolution of conflicts, issues and their concerns.
- Answered calls professionally and deal with enquiries, requests, providing complete information about products, obtain details about complaints and provide feedback to the management.
Additional Duties Assigned:
- Managed to operate and write the website’s content and uploading of posts on our company’s website and Facebook page.
- Responsible for preparing, maintaining, and updation of data /documents and developing its record and sending emails for correspondence.

Sections: Tablet, Capsule filling, Syrup manufacturing, Coating, Packaging, Printing
Responsibilities & Duties:
Production Pharmacist:
- Monitored and analyzed production activities and ensured compliance and implementation of cGMP requirements and quality control/assurance protocols in all areas.
- Ensures conformance of manufacturing processes with coordination of Production manager to implement and assure compliance of SOPs, production plans & operational mannuals for manufacturing process.
- Improve and enhance production operations and evaluated process for attaining high quality of products with high productivity yield and minimizing losses of batch.
- Supervise subordinates, operators and workers and allocate work to ensure proper manufacturing and production wastages.
- Perform testing on completed packages to ensure completion and sufficient protection of the product.
- Complete and ensure correct labeling, branding and packaging of the product.
- Preparing, maintaining and analyzing data for each stage of manufacturing and developing its record.
- Maintained records of production process and performed correct filling of BMR.
Quality Assurance Officer:
- Inspect the quality of raw materials, packing materials and all items received from vendors that were used in manufacturing process by taking samples and sending to quality control department for apporval.
- Maintained product quality and safe working environment with keeping record of temperature and humidity of the area.
- Ensure to maintain cleanliness and hygiene of the production area and equipments used for manufacturing process.
- Maintanied Area Control, Equipments, machine and all relevant records during each stage of manufacturing.
- Sampling of each stage of process and forward it to Quality Control Department for appoval.
- Observing compliance with cGMP, Health and Safety Policies & Standard Operating Procedures (SOPs).

Sections: Tablet, Syrups, Capsule, Dry Powder filling(Syrup+Injectible), Liquid filling Injectibles.
Responsibilities & Duties:
Production Pharmacist:
- Maintained records of production process and performed correct filling of BMR
- Co-ordinated in planning, organizing and managing the manufacturing process under Production Manager.
- Monitors drugs manufacturing activities in compliance with the requirements of cGMP.
- Ensures that all standard yield are maintained by production lines.
- Controls production process and production facilities and ensure minimizing of wastages.
- Prepares daily production reports.
Quality Control Officer:
- Monitoring of procedures and rules of the quality department
- Check the on process, during manufacture of each batch since the arrival of raw materials to the final product.
- Check product stability and investigating complaints.
- Review of analytical documents and compilation
- To perform analysis and testing of finished Products and in-process samples.

Sections: Tablet, Syrups, Capsule, Ointment, Store, Handling of Raw materials, Dry Powder (Sachets).
Responsibilities & Duties:
Production Pharmacist:
- Worked with production manager and plan and implement manufacturing process according to SOPs.
- Supervised duties of subordinates, operators and rest of workers during manufacturing
Packaging Pharmacist:
- Inspect the quality, branding, printing of boxes and packing.
- Ensure complete availability of raw and packing materials and issued materials from warehouse before manufacturing.
- Maintain record of all materials and inform management regarding shortages.
- Checks the availability of adequate raw and packing materials, utilities, filters and machine size parts.