概要

A thorough professional with progressive expertise in Telecommunication, mainly in customer services and Management roles over a span of 11 years. A vigorous team builder by nature who recruits, trains, mentors world class professional teams. I can work equally well as part of a team, or on my own initiative, I would be an asset to any company that was willing to employ me. I strive to exceed customer/ employer expectations by delivering Quality Service with cutting edge diverse solutions. I always maintain customer centricity in all initiatives and interactions, always putting the customer first.

I am accustomed to competitive, challenging environment where deadlines, priority settings and multiple tasking are essential components for success. I believe if given a chance, with my dedication, commitment and ambition, I would prove to be an asset for the organization. I would be honored if given an opportunity in your respectable organization which would further assist me in my career.

项目

Special Assignment Based Projects Education For Orphan & Needy children

工作经历

公司标识
Director Human Excellence Department
Ascension Capital Group -ENCORE' CAPITAL
Sep 2013 - 代表 | Islamabad, Pakistan

公司标识
Manager Human Resources/OD
eServmd/Curemd
Dec 2011 - Aug 2013 | Islamabad, Pakistan

公司标识
Project Manager
UK VISA & IMMIGRATION
Oct 2010 - Dec 2011 | Rawalpindi, Pakistan

公司标识
Project Manager & Quality Control
Global Outsouricing Agency
May 2009 - Sep 2010 | Islamabad, Pakistan

公司标识
Team Lead
(CMPAK) ZONG
Jan 2009 - Apr 2009 | Islamabad, Pakistan

公司标识
Customer Services Rep./I.RU Back-end For GPRS
MOBILINK (PMCL) (We Speak the Language of Love)
Dec 2006 - Dec 2008 | Islamabad, Pakistan

公司标识
Project Manager/Manager Operations
Data Hutt (UK) Orange Contact Center
Mar 2004 - Oct 2006 | Islamabad, Pakistan

公司标识
Bankruptcy Specialist/Quality Analyst/count Executive
Touchstone Communications (US Based)
Feb 2002 - Mar 2004 | Islamabad, Pakistan

学历

University of the Punjab
硕士, , MA.ENGLISH LITERATURE‎
Poetry /prose/Drama
等级 A
2007
University of the Punjab
硕士, , bachelors in arts‎
Journalism/Persian/
所占比重 50%
2005

技能

熟练 Accidental Insurance
熟练 Account Mapping
熟练 Ada
熟练 Adaptive Leadership
熟练 Adobe Dreamweaver
熟练 Adobe Flash
熟练 Adoble Pro
熟练 Algol
熟练 Altibase
熟练 Amin Management
熟练 APL
熟练 Assembly
熟练 ATS Knowledge
熟练 Audit Assignment Handling
熟练 Auto Body Parts Knowledge
熟练 Auto Loans
熟练 aviation quality management system
熟练 B2B Business Development
熟练 Backend Development
熟练 Bank Assurance
熟练 Barter
熟练 Branch Administration Skills
熟练 British Accents
熟练 C Shell
熟练 C#
熟练 C++
熟练 CFA Partial
熟练 Clain Management
熟练 Clarion
熟练 Client Acquisition Skills
熟练 Client Aquisition
熟练 Client Followup
熟练 Cluster Sales
熟练 CNC
熟练 Commercial Business Command
熟练 Commission Structures
熟练 Conservation Awareness
熟练 Consumer Electronics Knowledge
熟练 Content Partnership
熟练 Contract Renewal
熟练 Corporate IT
熟练 Corporate Marketing
熟练 Corporate - Procurement / Administration Departmen
熟练 Corporate Accounting
熟练 Corporate Finance Handling
中级 Corporate HR Department
熟练 Corporate Tax Filings
熟练 CRM Analysis
熟练 Custom CRM
熟练 Customer Analysis

语言

初学者 西班牙语
熟练 英语

Osmaan 联系人

Mohammad Farooque
Al Hamd Technologies
Muhammad Aadil Khan
Flag Leader Manpower Pakistan
ali raza
Danas Pharmaceuticals (Pvt) Ltd.
Fiza Mirza
WASEELA-Micro-Finance Bank Ltd. (An Orascom Group Company)