Managed the performance of 70+ Inspection Engineers based on Quality Check data.
Issue Performance Cards to 70+ Inspection Engineers on monthly basis.
Prepare and managed data for the trainings of Inspections engineers.
Build SOPs and Quality check points in coordination with Sr. QC manager under the supervision of HOD Quality Control.
Work in close coordination with Sr. QC Manager and HOD QC & Claims for timely resolution and validation of claims raised by customers.
Keep record of Quality Data and Claims and formulate commission for Quality Inspectors.
Evaluate Quality reports of vehicles and identify deficiencies and provide feedback to Quality Inspectors nationwide.
Coordinated with Product department for the wireframing and launching Quality Control Application for Cars Inspection reports. Testing the application for its feasibility and user friendliness.
Build QA Evaluation reports of 46+ Call center agents on monthly basis in liaison with QC Evaluators.
Devised parameter and attributes to evaluate the call center agents call quality.
Provide data trends and Quality reports to L&D (Learning and Development) teams for performance based trainings.

Involved in Electric and Gas campaigns across the eastern and central states of the USA. Achieved the target of 7 sales as a Junior SR in the first month and Consecutive for 2 days. Call Quality was perfect.

Nishat is one of the industrial giants in Pakistan offered you a very interesting and valuable experience in the fields of process management, maintenance, power production. I was assigned to the production department. There I learnt a lot about the process and maintenance of production department, Chiller and Boiler Room. Develop understanding of Piping and instrumentation diagrams.

1. To assist HOD Quality Assurance to achieve the company’s quality goals through full implementation and monitoring of OJ/QMS.2. To prepare and maintain all Quality Assurance documentation and ensure implementation.3. To inspect Injection molding parts quality against Quality Standards as stipulated by Honda Atlas Cars.4. To inspect injection molding (plastic) parts on Jigs and checking Fixtures and make report of part\'s dimensional accuracy.5. To maintain jigs and checking fixtures in coordination with maintenance department.6. Conduct safety trainings like use of PPEs, Fire extinguisher and First Aid kit.7. Audit the Injection molding process (from material to finished part) and propose improvements .8. Build and maintain QMS (checklist, inspection reports etc.) and Honda Supplier Quality Manual Documentation.Achievements:1. Reduced customer rejection from 6% to 2%.2. Slashed the rejection cost, both quality, and delivery, to 0.06%.3. Zero safety incidents from day one on floor.4. Successfully achieve the Global Quality Index of 22 (best).5. Reduced the in-house rejection to 1% from a whopping 6% by process improvement activities. 6. Cut the employees\' absenteeism rate from 8% to 2% by motivating and rewarding for good performance.7. Managed and trained a team of 10 quality inspectors for QMS documentation and QC standards.8. Conducted HSE trainings of First Aid Kit and Fire for Department.9. Maintained data (Electricity rates, machines ratings, logistics etc.) for carbon Footprints cost calculations (Required by Honda Supplier Quality Manual)