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概要
I am a talented and enthusiastic Technical Engineer with hands on experience in Network Field and cyber security. I am currently looking for a position to take my career to the next level.
项目
工作经历
Team Leader
Troubleshoot and resolve technical, hardware and software issues regarding internet connectivity, CATV and Voice services.
Deliver service and support to end-users using and operating via remote connection or over the Internet.
Diagnose and escalate network and customer issues and coordinate with various stakeholders such as the engineering team, field support team, upstream to resolve them.
Provide support related to configurations of routers/modems regarding data, CATV and VOIP services.
Internee Drive Test Engineer
Perform Drive Test and Analysis using TEMS,
Analyzed (in 2G/3G/4G) interference, call drops, handover failures, Rx Quality, Rx level etc.
Perform Stationary drives & cluster drive
Performed stationary test stationary test at the cell sites to check/verify the throughput (DL/UL
Laptop maintenance and software installations for 3G drive test
