Inter desciplinary Experienced Senior resource, and technology specialist with managerial lead roles, and available remote, onsite and hybrid work environments. Leading Technical Operation Support Teams alongside working as Customer Sucess and Service Delivery Lead, Designing, Developing and setting up the softwares and operational support during last years including Degital Evidence management systems, Video Content Systems, Media and broadcasting support, Government Health Projects for World Bank projects, Fintech related NASDAQ and NYSE technical support leadership which requires FIX Monitoring and Configuring FIX Session for Trading, Clearing for multiple Clients on GCP, AWS, vmware and managing Reviews and planning; Core skills as below: JIRA, ServiceDesk, Confluence, Monday,Technology Management, Software Project Management, Technical/ Business Analysis, IT Solutions Provider, Six Sigma, SCRUM, PMP, Agile, Big Data, Machine Learning, Automation, AI, ERP, Odoo, Database Management, Google Certified, Analytics Expert, Data Studio, Creative Certification, Google Campaign Manager Certified, Big Data, AWS, Solution Provider / Consultant, Strategic Planning, Project Improvement, Reporting, eCommerce web apps, E-business web Apps, Critical Thinking. Proven record of solutions delivery & Being in the IT industry for over a decade, learning, experimenting, analyzing, designing, and delivering solutions of small, medium, and large scale, My Expertise started with web Engineering, System Analysis, Design, Development, Deployment, Management, Training. Moreover, I have an academic major Master in Information Technology, PMP Course. Over time, the understanding of innovations and a solution-oriented mindset have become sharp enough to think out of the box and the transformation of acquired knowledge for solving and managing projects well is a trait.
World Bank’s H&NCT program for operationalization as an independent consultant for 180 days is targeted to deliver and execute the MIS to two districts initially with scalable extension scoping. Accomplishments include:
Worked with other consultants and specialists to draw clear outcomes and deliverables in the MIS system being developed by Vendor; Vendor coordination project tracking;
Technical assistance in operational field issues related to MIS
Hired to adhere to the targeted expansions and device strategies for customers across the globe. Assess the need and client requirements and collaborate with the Product team to continuously improve service delivery and features enhancement. Accomplishments include:
Led teams locally and in the US to comply with the deadlines; Periodic upgrades and production environment
Real-time Monitoring dashboard for all mirrors in different regions (Azure, AWS cloud)
Data Centre Audit (Technical & Financial); Team Management and operational excellence
Managing information systems, client requests and features enhancements
Worked with product owner and Chief and Director level Executives to create short and long-term technical and operations goals
Created a company-wide dashboards, and monitored adherence to that
Helped close a Series A/B support toolkit of automated operations processing, settlement, reporting, complaint management by adhering rules and regulations
Recruited, trained, and mentored 4 new techno-financial operations team members
Performed R&D management for a company with improved analytical reporting (AWS, FINRA CAT, IM, AWS Private Link, EC2, GCP, Cloud Shell, instances, replication, vmware, on premise, hybrid and cloud data centers), reading FIX Protocols and usage and related compliance research papers
Used a variety of financial tools to produce and analyze financial reports, kibana Elastic Search, Log stash, File beat, Grafana Monitoring
Reporting on Monday in agile and kanban Review, Sprints, PMO Call
Centralization of documentation indexing management and administration & monitoring
Assisting COO in creating a technological vision and relevant objectives
Presenting findings to Chiefs and Directors and associated executives, managing & training technical and cross-functional teams, training teams to adhere (SLA) & TAT (Turn Around Time) with key stakeholders
Successfully devised and delivered solutions eliminate duplicate efforts between techno-operational services and aligned teams, train the team to undertake day to day operation and financial reports check
Performing R&D management for a company with exponential growth of associative brands
Managing/ Designing and delivery of MVP to RAID Redevelopment Operational Web Apps for bespoke requirement engineered solutions with continual growth model to simplify the human centric computer interaction (PHP7+, Python, shell, CRON jobs, Cloud sites, Rackspace, Zimbra, G-Suite, G-Scripts, G-Sheets, Smart Sheets, GCP, AWS, AZURE, Odoo complete life cycle implementation using community version with HRM, people, planning, Contact Centre, hiring recruitment, websites, connectors with sales, reporting, inventory, assets)
Designed and delivered SCM, Inventory, People Management, Reporting Dashboards, Financial & Sales Module with brand central marketing campaigns
National Assembly as Lead MIS with position of Programmer after general recruitment by FPSC
Served for over five years in Establishment Division of Pakistan with key positions of Programmer/ System Analyst (Additional)
Analyzing various business areas for compliance with institutions and legal regulations
Produced and analyzed technical reports, public policy, governance in business economies
Presented summaries of findings to senior management and leads
Oracle datacenter administration and routine health checks with periodic data backup with recovery record and logs and dump monitoring/ administration/ storage and preparation for disaster recovery
Nominated as Establishment Secretary General for PIPFA Pensioner Provision Facilitation Automation Leadership Seminars, Round up & Review Meetings
SAP Payroll Analyst, Pensioners Payment System (PIFRA) Service. Coordinator, Secretary National Level
Focal Person to coordinate with National Telecommunication corporation
Lead HR Business Process Automation of Establishment Division
e-Office Coordinator
In charge Section National Meteorological Communication Centre, Pakistan Meteorological Department
Section in Charge / Personnel Management
In charge National Seismic Monitoring Centre, Pakistan Meteorological Department
Worked as a key member of the IT/Automation team for Tools/ Parts/ Accessories (Toolmarts USA).
Accomplishments include:
Analysis Design and development
Asp.net VB.net C# SQL DB programming
Management Stored procedures Triggers DB backups
scheduling scripts Desktop applications development using latest tools and technologies for version controlling mechanisms, real-time payment systems processing
Dashboard and reporting designing/ administration/ monitoring
Customizations in ongoing web apps Design improvements using latest technologies
Enhancements using jQuery, bootstrap, angular, Visio, nginX, Tomcat, Visual Studio, Visual Source Safe, Team Foundation, Payment Systems Integrations, related compliances, AR signoff and reporting
E-business suite for central management for super users and CEO, CTO, PMO.
Web Applications development [Toolmarts.com], [Toolorbit.com], [Interstate pneumatics.com] [AmericanGeneralTools.com], [Nedea.net]
Worked as an individual member to deliver contractual consultancy to Dr. Rafay Mehdi’s Clinic (USA)
Accomplishments include:
Joomla website CMS design & development
Online Client Booking configuration and design enhancements for front office auto check listing
Programming/ Analysis & Customization Forms for insights and planning operatives controlling
Analysis of various business areas for compliance with institutions and legal regulations and compliance (HIPAA)
Production and quality assurance with analysis in terms of technical reports, Presenting summaries of findings
Worked as a key member of the IT/Automation team for leading bespoke products branding
Accomplishments include:
In charge Teams
Designing and development of web applications
using asp SQL DBMS Management studio
Programming Creative Designs using Photoshop HTML ,Shell scripts, CSS3, payment gateways integration and reporting
Successful projects [gibralterit.net],[Pakistanherald.com], [Bestmuslimmatch.com]
Worked as a key member of the IT/Automation for News/IT team for leading bespoke products branding lead
Accomplishments include:
In charge Teams
Designing and development of web applications
Real-time News Website design and development & Customization of ongoing projects
Video management module Video news integration using ASP Flash video player integration
Team lead news Sub Editors. Online data entry system News aggregation design & development with periodic enhancement in Newsasia.us and Banglebazar.us
Programming Creative Designs using Photoshop HTML ,Shell scripts, CSS3, payment gateways integration and reporting
Worked as a key member of the IT/Automation team for travel and recreational and telecom initiatives
Accomplishments include:
In charge Design and knowledge team
Brand Designer and Creative Artist
Worked as a key member of the Creative Design and Development team
Accomplishments include:
Started as designer for Graphics and website design team
Promoted to web developer to develop for US clients E-commerce cart based web applications
Used Adobe and Macromedia Suite, Microsoft Visual Studio, shell coding, ASP, VB.net, C#
Campaign Head, modelling, editing, branding and launch lead for Evoke Africa Brand
Design and development of impulsenovelties.com. Team member of Pharmaceutical ERP Design team
Hired as Lead designer, Promoted to lead development of b2b web applications to use classic ASP with Visual Basic scripting, Creative Branding Designer, e-Commerce Developer & Analyst
To provide one stop services and solutions to vendors, contractors, sellers and businesses to showcase their company, products, and services on E2C platform for B2B & B2C
Alongside, successfully completed cargo tracking system of multiple terminals of Raziq International Goods Supply Chain Management using ASP, SQL /PL, VB/ scripting
Worked as a key member of the Creative Design and Branding Development team
Accomplishments include:
Hired as Part Time Trainer for Graphics Designing, and web Designing courses
Promoted to Consulting Group of Pakistan Designer for online websites’ campaigns, flyers and animation projects worked as Animator, Developer and Creative Analyst
Hired as Part Time Trainer for Graphics Designing, and web Designing courses.
Later promoted to Designer for online website and Printing projects.