Implementing strategies of the management, maximizing new business
opportunities and deepen existing relationships with the aim of creating
profitability whilst ensuring the highest levels of service quality and
operational controls.
Ensure achievement of assigned targets as per the defined deadlines.
Inculcate the cross-sell culture among the frontline staff members with the
objective to have Multiple Product Sales Model comprising of Deposits,
Banca assurance, Consumer Finance, Value Added Services (VAS),
SME.
Improvement in utilization of Alternate Distribution Channels like, Mobile
Banking, Internet Banking, Debit Cards and SMS Banking.
Portfolio Analysis of the Branch, identifying the stagnant customer base
and drive the deepening of multiple products selling.
Effective interaction with clients focusing on existing customer base, tail
management. Generate additional business through referrals.
Compliance of regulatory framework with special focus on KYC/CDD
parameters.
Constantly review internal and prudential KYC and AML requirements with
a view to remain updated on any revisions.
Monitor service delivery in the Branch ensuring high competitive
standards.
Monitoring of Branch upkeep to enhance customer experience.

Developing and creating strategies to meet monthly and annual sales
targets.
Making annual and monthly budget of the branch to line in the income
and expenditures. According to which sales targets are defined.
Providing & implementing cost reduction ideas to enhance the current
profitability of the branch.
Revolutionizing active marketing tools & strategies to best position all
available products with the support of sales force.
Direct reporting to Cluster Head-Central Region Lahore.
Managing sales, business, compliance and entire operations of the
branch.
Providing customer services by fulfilling their needs of investments and
best possible financial consultancy based on market survey and
analysis
Timely response for AML, KYC & CDD queries.
Cross-sell banking products to clients.

was working as Branch Operations Manager at Hussain Chowk Branch, Lahore which is the Main Branch of Ex-Burj Bank at Lahore.Managing the function of Cash Management/ Cash Feeding of all the branches of Burj Bank located in Lahore Officiating as the Cluster Operations Manager in his absence.Managing the operations function of the Branch including account opening, FC handling, remittances, lockers, front-end activities related to International Remittances and other centralized functions. Perform the duties of Branch Line Compliance officer (BLCO) as laid down in the AML / KYC Policies & Procedures Manual of the Bank.

Account opening.
Remittance Inward outward.
Foreign remittance.
Customer representative
Clearing inward outward
Prepared monthly foreign return (SBP)