Posted Apr 29, 2024 215 views Report Job
Responsibilities:
• Handle inbound and outbound calls efficiently.
• Schedule appointments for patients as needed.
• Escalate issues to the client when necessary.
Requirements:
• Strong communication skills.
• Preference for candidates with a good US accent.
• Ability to manage appointment scheduling systems.
Desirable Qualities:
• Excellent problem-solving skills to handle escalations.
• Professional and courteous phone etiquette.
• Experience in customer service is a plus.
Skills
Job Details
Ascend BPO Services, Inc.
Ascend BPO's diverse portfolio of services include Healthcare BPO, Database Management & Administration, Business Intelligence, Application Development for Desktop, Web and Mobile platforms & Search Engine Optimization (SEO) services. This is in line with our strong commitment to create an end-to-end portfolio of service offerings to leverage our customer relationships Our Specialities are: - Medical Billing and Transcription, - Healthcare BPO | Medical Back Office, - Software Services, - Database Administration | Business Intelligence
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